The familiar narrative of the Great Depression places banks among the institutions that suffered fallout from the crisis. Consumers overall well-being is affected by their economic well-being (Netemeyer etal., 2018). Perceived Financial Well-Being, Its Potential Antecedents, and Its Relation to Overall Well-Being, Neuberg Steven L., Kenrick Douglas T., Schaller Mark (2011), , Human Threat Management Systems: Self-Protection and Disease Avoidance, Ordabayeva Nailya, Fernandes Daniel (2018), , Better or Different? Businesses couldnt get access to capital, and closed their doors, throwing millions of Americans out of work. The marketplace likewise responds to the disruptions and to consumers responses and, importantly, both consumer and market responses can cycle back, impacting the level of threat and disruption. This article is published and distributed under the terms of the Oxford University Press, Standard Journals Publication Model (. Accessibility It is unsettling to walk into a grocery store and see shelves laid bare (p. 361). Disruptions can shake consumers confidence in the continuity of their self-identity and the constancy of their social and material environments of action (Giddens 1991, 92) resulting in ontological insecurity stemming from perceived lack of order, meaning and continuity. Our aspiration is that this article will spark the talented scholars in our field to accept the challenge of increasing our understanding of the conceptual drivers and practical implications of this critically important topic. Are responses and adaptations ephemeral such that consumers revert to their pre-threat behavior once the threat has passed, or do some of the responses and adaptations stick, resulting in longer-term changes? The burden is significant in the ambulatory care setting, with depression accounting for 10% of physician office visits in 2014. The articles in this issue investigate consumer responses to economic and health threats. Or is this effect countered by the personal implications of the imminent threat? In 1935, Congress passed the Social Security Act, which for the first time provided Americans with unemployment, disability and pensions for old age. HISTORY reviews and updates its content regularly to ensure it is complete and accurate. Wall Street clerks working long hours computing gains and losses, c. 1929. By 1930, 4 million Americans looking for work could not find it; that number had risen to 6 million in 1931. Screening for depression is the cornerstone of early recognition . In conjunction with these articles, we hope that this conceptual framework will provide a point of departure for researchers seeking to enhance the understanding of how consumers and markets collectively respond over the short term and long term to threats that disrupt consumers routines, lives, or even the fabric of society. The authors propose that, unlike the avoidant response elicited by disgust, the joint impact of the mixed emotional responses of fear and disgust lead both to avoidance and approach; consumers avoid the actual threat but seek familiar products. Consumption is now frequently seen as our principal role in the world . At the same time, stay-at-home and physical distancing orders cut consumers off from social interactions and rituals, including celebrating events like weddings, graduations, and funerals, practicing religion, or even sharing family weekend suppers or going out to a restaurant and movie for date night, threatening social interactions. But just whyand howcould those gamblers dominate the stock market? All articles are regularly reviewed and updated by the HISTORY.com team. Bread lines, soup kitchens and rising numbers of homeless people became more and more common in Americas towns and cities. A core aspect of many health threats is that they may make ones mortality salient; the ultimate threat to health is death. The stock market rose in early 1930, with the Dow returning to 294 (pre-depression levels) in April 1930, before steadily declining for years, to a low of 41 in 1932. Informational threats affect a consumers ability to learn, know and understand. The Fed, which serves as Americas central bank, did try to rein things in, albeit too slowly and too late in the game. Global supply chains in many product categories have also been put at risk, making it difficult to bring products to market. This, in turn, has increased pressure on markets. A longitudinal study of todays younger generation in terms of their future consumer behavior would be a challenging, but potentially rewarding, research endeavor. Disruption to consumers norms, beliefs, routines and practices caused by a threat affects ontological security, a term coined by psychologist Robert Laing to reflect the degree to which consumers feel their world, and role within it, is secure and predictable (Cannon, Goldsmith, and Roux 2019; Laing 1960/2010). (2020, this issue), the effects of external threats on adult consumer behavior are influenced by childhood experience; such interactive effects offer another area for future research. By external threats, we mean both the actual or potential occurrence of events with negative repercussions for consumer well-being. The causes of the Great Depression included slowing consumer demand, mounting consumer debt, decreased industrial production and the rapid and reckless expansion of the U.S. stock market.. Some consumers are likely to prefer logos and products that are themselves bounded to compensate for the feelings of loss of control (Cutright 2012). It's always been a time when Americans buy more, but . As Richardson notes, the U.S. economy didnt again reach full employment until 1940just in time for World War II to disrupt consumption with rationing needed to ensure that the military had enough resources. Of the consumers who switched to cheaper products, 46 percent said they performed better than expected, and the large majority of these consumers said the performance of such . Our field has a long history of examining and explicating consumer response to threats ranging from threats to physical health (Botti, Orfali, and Iyengar 2009; Mittal and Griskevicius 2016; Pavia and Mason 2004), financial health (Mittal and Griskevicius 2016), social lives and personal identities (Lee, Kim, and Vohs 2011; Thompson, Henry, and Bardhi 2018; Weinberger and Wallendorf 2012), daily routines and practices (Phipps and Ozanne 2017), and general well-being (De Mello, MacInnis, and Stewart 2007). Considerable literature across behavioral health, social sciences and the humanities has examined external threats and consequences (Carver, Scheier, and Weintraub 1989; Perry and Quarantelli 2007; Wisner etal. from "Song of the South," written by Bob McDill about the Great Depression era and recorded in 1989 by the band Alabama Hard times hit North Carolina's farmers before the Great Depression of the 1930s even began. 2016); regulatory focus (Zhou and Pham 2004); risk aversion (Holt and Laury 2002); and mindset (Gollwitzer and Bayer 1999). (2007), Routines Disrupted: Reestablishing Security through Practice Alignment, Price Linda L., Coulter Robin A., Strizhakova Yuliya, Schultz Ainslie E. (2018), , The Fresh Start Mindset: Transforming Consumers Lives, Rindfleisch Aric, Burroughs James E., Wong Nancy (2009), , The Safety of Objects: Materialism, Existential Insecurity, and Brand Connection, Roux Caroline, Goldsmith Kelly, Bonezzi Andrea (2015), , On the Psychology of Scarcity: When Reminders of Resource Scarcity Promote Selfish (and Generous) Behavior, Rozin Paul, Haidt Jonathin, McCauley Clark (2008), Disgust, in, Selling, Sharing, and Everything in between: The Hybrid Economies of Collaborative Networks, Schley Dan R, De Langhe Bart, Long Andrew R (2020), , System 1 is Not Scope Insensitive: A New, Dual-Process account of Subjective Value, Scott Sydney, Rozin Paul, Small Deborah (2020), , Consumers Prefer Natural More for Preventatives than for Curatives, Shen Luxi, Hsee Christopher K, Talloen Joachim H (2019), , The Fun and Function of Uncertainty: Uncertain Incentives Reinforce Repetition Decisions, Su Lei, Wan Echo Wen, Jiang Yuwei (2019), , Filling an Empty Self: The Impact of Social Exclusion on Consumer Preference for Visual Density, Thomas Tandy Chalmers, Epp Amber M. (2019), , The Best Laid Plans: Why New Parents Fail to Habituate Practices, Consumer Risk Perceptions in a Community of Reflexive Doubt, Thompson Craig J., Henry Paul C., Bardhi Fleura (2018), , Theorizing Reactive Reflexivity: Lifestyle Displacement and Discordant Performances of Taste, Construal-Level Theory of Psychological Distance, Advances in Prospect Theory: Cumulative Representation of Uncertainty, Tybur Joshua M, Lieberman Debra, Kurzban Robert, DeScioli Peter (2013), , Loss of Control and Self-Regulation: The Role of Childhood Lessons, Wang Xin (Shane), Bendl Neil T., Mai Feng, Cotte June (2015), , The Journal of Consumer Research at 40: A Historical Analysis, Weinberger Michelle F., Wallendorf Melanie (2012), , Intracommunity Gifting at the Intersection of Contemporary Moral and Market Economies, Wilroy Gretchen R, Meloy Margaret G., Carlson Kurt A. 1. The reality is more complex. We strive for accuracy and fairness. As discussed, next, consumers are likely to respond to feelings of insecurity and uncertainty in a variety of affective, cognitive and behavioral ways. The responses of consumers and markets increased the supply of masks and hand sanitizer, likely reducing the extent of threat by decreasing the level of contagion and, thus, lowering disruption for many consumers. Thus, ontological insecurity can be the mother of invention, in both short- and long-term consumer responses (Phipps and Ozanne 2017). (2020, this issue) find that consumers have lay theories that natural products are safer but less potent than synthetic products. Threats such as pandemics, recessions, and social unrest can be shared by large groups of consumers or felt individually, such as one persons job loss or divorce. Presumably, tangible products that require physical contact, such as clothes and homes, may be less likely to be shared than intangible products, such as ideas and data. An important research question is how families negotiate these interactions, particularly in cultures that are characterized by an independent self-construal (Markus and Kitayama 1991). (2020), , Preference Refinement after a Budget Contraction, Winterich Karen Page, Mittal Vikas, Ross William T. Jr. (2009), , Donation Behavior toward In-Groups and Out-Groups: The Role of Gender and Moral Identity. government site. Get HISTORYs most fascinating stories delivered to your inbox three times a week. Thats a vastly higher rate than the 14.7 percent unemployment in April 2020, when the coronavirus forced businesses and factories to shut down. This is not intended as an exhaustive list of relevant constructs; rather, its purpose is to provide a conceptual jumpstart to researchers seeking to expand our theoretical understanding of the linkages among threats and responses. Relatedly, researchers (Hsee and Rottenstreich 2004; Schley, De Langhe, and Long 2020) find that many people tend to exhibit scope insensitivity, the phenomenon whereby valuation judgments exhibit strong insensitivity to the magnitude or scope of the object(s) being valued. But if you see something that doesn't look right, click here to contact us! (2019), , A Framework for Understanding Consumer Choices for Others, Lowe Michael L, Loveland Katherine E, Krishna Aradhna (2019), , A Quiet Disquiet: Anxiety and Risk Avoidance Due to Nonconscious Auditory Priming, MacInnis Deborah J., De Mello Gustavo E. (2005), , The Concept of Hope and Its Relevance to Product Evaluation and Choice, The Sweet Escape: Effects of Mortality Salience on Consumption Quantities for High- and Low-Self-Esteem Consumers, Markus Hazel R., Kitayama Shinobu (1991), , Culture and the Self: Implications for Cognition, Emotion, and Motivation, Mathras Daniele, Cohen Adam B., Mandel Naomi, Mick David Glen (2016), , The Effects of Religion on Consumer Behavior: A Conceptual Framework and Research Agenda, Melumad Shiri, Pham Michel Tuan (2020), , The Price of Financial Precarity: Organizational Costs of Employees Financial Concerns, Mick David Glen, Fournier Susan (1998), , Paradoxes of Technology: Consumer Cognizance, Emotions, and Coping Strategies, Mittal Chiraag, Griskevicius Vladas (2016), , Silver Spoons and Platinum Plans: How Childhood Environment Affects Adult Health Care Decision, Mittal Chiraag, Griskevicius Vladas, Haws Kelly L (2020), , From Cradle to Grave: How Childhood and Current Environments Impact Consumers Subjective Life Expectancy and Decision-Making, Monga Ashwani, May Frank, Bagchi Rajesh (2017), , Eliciting Time versus Money: Time Scarcity Underlies Asymmetric Wage Rates, Designing the Solution: The Influence of Constraints on Consumer Creativity, Moreau C. Page, Engeset Marit Gundersen (2016), , The Downstream Consequences of Problem-Solving Mindsets: How Playing with LEGO Influences Creativity, Netemeyer Richard G., Warmath Dee, Fernandes Daniel, Lynch John G. Jr. (2018), , How Am I Doing? Marcoux (2017) uncovers how New Yorkers used souvenirs both to remember and forget the 9/11 terrorist attacks on the Twin Towers in New York in 2001. Routines provide consumers with a protective cocoon and a firewall against chaos, (Giddens, 1991, 40). As bank after bank collapsed, it wasnt just savings that were lost, but information: Surviving institutions had no way to gauge which companies or individuals were good credit risks. One of the most important features of the Affordable Care Act is that people with pre-existing conditions are guaranteed coverage and, to offset the cost, everyone else must buy insurance or pay a . It lasted roughly a decade: from 1929, the year the stock market crashed, to 1939, when the US started mobilizing for World War II. Habits can also develop through conscious deliberation, which may be the case of the pandemic. Future research can lead to better understanding of how making choices for the self extends to different choosing-for-others contexts and how to prompt consumers to make choices that are good for others (Liu, Dallas, and Fitzsimons 2019). But if you see something that doesn't look right, click here to contact us! Obviously, threats can severely disrupt consumers lives. That policy led to declining interest rates, which encouraged people to borrow and overinvest. It was too heavily based on cars and consumer goods. Wood (2010) finds that, while consumers predict they will want comfort foods to minimize the uncertainty and discomfort of a new or dynamic environment, they may instead break habitual cues that favor old favorites and promote a change mindset leading to variety seeking and new product acceptance (p. 950). This expanding industrial production, as well as widespread conscription beginning in 1942, reduced the unemployment rate to below its pre-Depression level. If banks led to the crash and the subsequent economic crisis that extended into the Great Depression, then they needed to be fixed in order for the economy to begin to recover. Threats evoke both approach and avoidance coping strategies (Han, Duhachek, and Rucker 2015). Within the United States, the repercussions of the crash reinforced and even strengthened the existing restrictive American immigration policy. (2020, this issue) demonstrate that mortality salience can lead to more prosocial donation behavior when it has high transcendence potential. While adaptations vary along a continuum from those that enhance consumer and market functioning to those that do not, in the short term it is difficult to make that evaluation, hence our use of the term adaptive. Ideally, adaptive responses will help consumers and markets become better suited to the altered environment, but this will not always be the case. Get HISTORYs most fascinating stories delivered to your inbox three times a week. A family members medical diagnosis, an unexpected expense, layoffs at a company, a hurricane, 9/11, or the Fukushima nuclear disaster can interrupt consumers certainties and routines (Giddens 1991). For instance, political ideology may lead personal freedom-oriented consumers to resist impositions on their ability to return to normal consumer behaviors, while social-focused consumers may prefer to continue to curtail their pre-threat consumer behaviors to reduce the potential of spreading the virus. Its not easyeven for people whove lived through the economic downturn caused by the COVID-19 pandemicto grasp the depths of deprivation to which the economy sank during the Great Depression. 2023, A&E Television Networks, LLC. Key Facts. Notwithstanding, we argue that much more can be done in examining the processes underlying how consumers respond to threats as well as the effects of threats, particularly large-scale ones, on consumer behavior. The other relevant literature concerns the formation of habits, defined broadly as dispositions to behave in a certain way. A consumer with a growth mindset (Murphy and Dweck 2016) when faced with a health threat may be more inclined to take action to counter the threat than a consumer with a fixed mindset. The demand-driven theories argue that the financial crisis following the 1929 crash led to a sudden and persistent reduction in consumption and investment spending, causing the depression that followed. Find History on Facebook (Opens in a new window), Find History on Twitter (Opens in a new window), Find History on YouTube (Opens in a new window), Find History on Instagram (Opens in a new window), Find History on TikTok (Opens in a new window), Dorothea Lange/Farm Security Administration, African Americans in the Great Depression, Great Depression Ends and World War II Begins, https://www.history.com/topics/great-depression/great-depression-history. If you're a country and you impose tariffs that can be good for your domestic industries because your domestic energy might produce more for home consumption, Richardson says. Then the Wall Street crash of 1929 led to a worldwide economic depression. By then, production had already declined and unemployment had risen, leaving stock prices much higher than their actual value. Interestingly, prior work suggests that consumers become more self-interested when resources are scarce (Roux etal. These market responses, in turn, have led to consumer responses, such as panic buying and hoarding. In contrast, Dunn etal. and Huang and Sengupta provide insight into how increases in awareness of disease contagion could impact consumers consumption choices. When the Great Depression began, the United States was the only industrialized country in the world without some form of unemployment insurance or social security. To the extent that consumers consider the impact of their decisions on others, consumers with a more independent self-construal (e.g., those in many Western nations) may be (temporarily) shifting toward a more interdependent one (e.g., those in Asian countries). At the same time, nations that were producing a lot of products and exporting them became fierce competitors. Wisner Ben, Blaikie Piers, Cannon Terry, Davis Ian (2004), The Comfort Food Fallacy: Avoiding Old Favorites in Times of Change, Yang Linyun W., Aggarwal Pankaj (2019), , No Small Matter: How Company Size Affects Consumer Expectations and Evaluations, Zhou Rongrong, Pham Michel Tuan (2004), , Promotion and Prevention across Mental Accounts: When Financial Products Dictate Consumers and Investment Goals, Oxford University Press - PMC COVID-19 Collection, https://academic.oup.com/journals/pages/open_access/funder_policies/chorus/standard_publication_model, Goldstein, Cialdini, and Griskevicius 2008, https://wadsworthbruin.com/2020/04/30/board-games-and-puzzles-sell-out-during-covid-19-shutdown/, https://www.wsj.com/articles/still-cant-buy-toilet-paper-you-can-barter-for-it-11586614556, https://www.agilitypr.com/pr-news/public-relations/how-covid-19-has-changed-consumers-entire-view-of-the-world-and-their-own-country/, https://www.cdc.gov/coronavirus/2019-ncov/need-extra-precautions/racial-ethnic-minorities.html, https://marker.medium.com/why-a-crisis-frees-us-of-our-old-mental-models-3cc8919bb55b. Scope refers to the size of the threat in terms of the number of people, communities, and geographic areas that the threat can or does impact, as well as its duration; one person temporarily being furloughed is much smaller scope than 25% of the employees in a town permanently losing their jobs when a plant closes. The total wealth of the United States had almost doubled during the Roaring Twenties, fueled, in part, by stock market speculation eagerly undertaken by a wide swath of citizens ranging from Fifth Avenue dowagers to factory workers. HISTORY reviews and updates its content regularly to ensure it is complete and accurate. Finally, the extent of threat increases when different categories of threats happen at the same time. Now that you know what to look for, it's time to read! Given the opportune timing, this issue of the Journal of Consumer Research is focused on articles that address questions of consumers responses to external threats. A rash of bank failures followed in 1930, and as the Dust Bowl increased the number of farm foreclosures, unemployment topped 20 percent by 1933. As it has moved across the globe, it has caused much disruption, interrupting consumers norms, beliefs, practices and routines. As a library, NLM provides access to scientific literature. Home delivery was stretched to capacity and was viewed as both a life saver and a necessary evil. The number of African Americans working in government tripled. The Great Depression was the worst economic downturn in the history of the industrialized world, lasting from the stock market crash of 1929 to 1939. Their prosperity came solely from their stock market wealthwhich didnt last. Get HISTORYs most fascinating stories delivered to your inbox three times a week. Thats one reason why so many ordinary Americans were fleeced by con artists who sold them on shady schemes, from Florida swampland and nonexistent oil deposits to the notion of buying Spanish mail coupons and redeeming them for U.S. stamps to profit on the weaker Spanish currency. Consumers trying to cope with times of trouble may also break from their usual choices and behaviors. It was the longest and most severe depression ever experienced by the industrialized Western world, sparking fundamental changes in economic institutions, macroeconomic policy, and economic theory. 2023, A&E Television Networks, LLC. Additionally, many consumers were living beyond their means and accumulating debt, leaving them vulnerable to financial instability. For consumers, markets are sites of constancy in a social and material world, spatial contexts where day-to-day routines are performed, sites where consumers feel they have agency and control over caring for their families and expressing their identities. Gauging the effect of threat on disruption is essential for understanding consumers experiences. We strive for accuracy and fairness. Barrett Joe. With Builderfly, you can create detailed product . 2023, A&E Television Networks, LLC. While that consumption created a lot of wealth for business owners, it also made them vulnerable to sudden shifts in consumer confidence. Even before Roosevelt signed the new measures into law, Americans began returning hoarded cash to surviving banks. 2019; Roux, Goldsmith, and Bonezzi 2015). After showing early signs of recovery beginning in the spring of 1933, the economy continued to improve throughout the next three years, during which real GDP (adjusted for inflation) grew at an average rate of 9 percent per year. Individuals pursuing personal wants through consumption are perceived to serve the general good (Cohen 2004; Giesler and Veresiu 2014). Relatedly, time-money trade-offs (Monga, May, and Bagchi 2017) change during economic threats, as consumers have more time and less money. How do consumers respond and adapt to sudden and widespread threats such as these? Taking an evolutionary approach, Huang and Sengupta focus on the impact of disease threat on the motive to avoid other people.
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