Regional variation was more often significant in the household survey model than in the exit survey. The informal rules of the game within the healthcare facility are created by the chief doctor. Initially, the reform focused on primary health care; reforms of secondary and tertiary health care followed in 2020. Accreditation mainly focuses on procedures and is done by checking documental proofs of compliance to standards, constant professional development, etc. Council NR: Promoting cardiovascular health in the developing world: a critical challenge to achieve global health. Patient or respondent age, gender, current employment, and level of wealth had a significant impact on GSRH in both models. BMC Health Services Research We used data from the online survey Educational opportunities for managers in health care of Ukraine conducted in AprilMay 2019 by the Ukrainian-Swiss Project Medical Education Development (MED). For example, many participants (13.9%) named service as a quality attribute without providing an additional explanation. As described in Table 2, in 4.3% of the cases, the participants answers regarding the definition of quality could be related to the Institute of Medicine definition with its focus on structure, process and outcome quality. We did this because structural inputs, while relatively easy to measure, do not necessarily predict the quality of clinical care or lead to improved outcomes [16]. Aspects of quality in health care as understood by participants. Accessed 13 May 2020. A report of the American College of Cardiology/American Heart Association Task Force on Practice Guidelines (Committee to Revise the 1995 Guidelines for the Evaluation and Management of Heart Failure): developed in collaboration with the International Society for Heart and Lung Transplantation; endorsed by the Heart Failure Society of America. Ukraine is reforming its health care system to improve quality of health care. Cite this article. Some of these studies have focused on primary health care [16,17,18,19,20,21,22]. A new approach to measure governance in the health system in Ukraine. Thus, evidence on Ukraines experience might also be useful for countries with similar health care systems in transition. A judge has given preliminary approval to a $290 million deal that JPMorgan Chase reached with sex victims of financier Jeffrey Epstein. Policy efforts that serially evaluate quality may improve chronic disease care. The MPCA said a cold front will For the COPD case, albuterol was prescribed only 47% of the time and steroids 33% of the time. This study used a previously validated methodClinical Performance and Value (CPV) vignettesto measure the quality of care for COPD and CHF. 10.1111/j.1440-1843.2005.00717.x. A simple and a complex CPV vignette were developed for each disease. For each CPV vignette, scores were calculated as the percentage of items (4055 criteria for each case) done correctly. The pre-publication history for this paper can be accessed here:http://www.biomedcentral.com/1472-6963/14/446/prepub. The answers like "satisfaction" without spcifying patient or doctor, or "quality of life" were calculated as "outcome aspects mentioned (3.3%) and are shown as "other". volume22, Articlenumber:895 (2022) Moreover, there is a need to revise the quality assessment practices both on a system level and on a facility level. https://doi.org/10.1186/1472-6963-14-446, DOI: https://doi.org/10.1186/1472-6963-14-446. These oblasts were selected to be representative of 4 major regions of UkraineWest, North/Center, East, and Southand are home to approximately 18M of the countrys 46 million residents. Ann Intern Med. Chest. Maastricht University website https://bihsena.mumc.maastrichtuniversity.nl. There are limitations to this study. Descriptive statistics and qualitative data analysis were also used to analyze the responses to the other two questions: Do you have a quality management system in your health care facility?, and If you have quality management system in your health care facility, please, describe how you assess quality.. Referral of a patient to another level or another facility depends on personal contacts of the doctor [33]. Insight into how primary health care managers perceive quality is important for the Bridging innovations, health and societies, Ukrainian-swiss project Medical Education Development. Project policy brief. 14 March 2022 Humanitarian Aid. DeSalvo KB, Jones TM, Peabody JW, McDonald J, Fihn S, Fan V, He J, Munter P: Health care expenditure prediction with a single item, self-rated measure. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated in a credit line to the data. Of particular concern was the spread of HIV/AIDS, especially among Thus, the question of routine application of measurement tools in health care management practice requires further study. At the beginning of the questionnaire, the participants ticked the box (informed consent) to confirm that they were fully aware of the purpose of the study and further usage of the data. 10.1016/S0188-4409(03)00052-3. At the same time, health care standards are not defined in Ukraine [1]. These findings have several implications for health policy in Ukraine and other LMICs. The database contained contact information of all primary health care managers who worked with the NHSU. There were two missing answers (0.6%) and one I dont know answer (0.3%). All authors contributed to the study conception and design. 10.1111/j.1525-1497.2005.00291.x. A high number of unclear descriptions of measurement tools and answers like quality is good/satisfactory to the question on how quality is assessed, could have two major explanations. In 56.9% of the cases, one attribute was mentioned in the response. Health. It is The Ukrainian definition with its focus on attribute of the process qualitycompliance to standards [28]. They tend to associate quality with one attribute only. 2005, 10 (3): 341-348. We conducted a national study of the quality of care in Ukraine, a middle-income country where, despite some incremental reforms in the past two decades [10], there is a pressing need for improved health system effectiveness [11]. The need for quality healthcare in Ukraine is dire, yet the number of providers and available services is dwindling dangerously. It partners with the Ministry of Health, the National Health Service of Ukraine, and civil society to advance health sector reforms, tackle widespread corruption, and Yet, availability of resources at public facilities (where PLoS Med. Butrick E, Peabody JW, Solon O, DeSalvo KB, Quimbo SA: A comparison of objective biomarkers with a subjective health status measure among children in the Philippines. Data for this study were derived from a coordinated series of surveys conducted in Ukraine during 2009 and 2010. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. 2002, Copenhagen: WHO Regional Publications, European Series, No. Drugus D, Oprean C, Azoicai D. STUDY ON HEALTH PROFESSIONALSPERCEPTION OF QUALITY OF HEALTHCARE PROVIDED TO PATIENTS. Webthousands of qualified health professionals moved out of Ukraine [3]; Of those surveyed, 23,0 % of men and 25,8 % of women are unsatisfied with the availability and quality of medical care [4]; Ukraine took the 94th place out of the 195 places in the Global Health Security Index for the year 2019 [5]. Study objectives were to assess the perceived quality of HIV services, satisfaction and associated factors across different types of health facilities in Ukraine. BMC Health Serv Res 22, 895 (2022). Article Most important, higher quality of care can mitigate some of the more intransigent socioeconomic determinants of health, making quality improvement an important policy goal to overcome inequities in both service provision and disease burden. Med Care Res Rev. 2001, 104: 2996-3007. All statistical modeling was carried out using STATA v11.2 (StataCorp, College Station, Texas, USA). Kawada T: Self-rated health and life prognosis. The gaps in continuous professional development for managers, the lack of open dialogue and discussion on the priorities and challenges of service provision (in addition to the limited evidence available and published results on the perception of quality in health care) seem to be regional peculiarities. Examples of such responses included: self-control, we are still working at the system, in a way as I understood after asking my colleagues. 10.7326/0003-4819-141-10-200411160-00008. Physicians scored 47.4% on the CPV vignettes, averaged by complexity and disease type. 2012. https://www.rrh.org.au/journal/article/2156 Accessed 19 Apr2020. Tables3, 4, and 5present quotations of health care managers describing quality attributes. Participants were also reminded that they were free to withdraw their participation at any time without any negative impact. Funding for this study was provided by the World Bank in cooperation with the Ukrainian Medical Association. Regarding the medical service attribute, the answers did not allow us to determine what understanding of service health care managers in Ukraine have. Thus, for a patient aged 18 40, the expected sum is UAH 370, whereas for children under the age of 5 and people older than 65 the sum will be increased. Nurs Forum. WebHaving analyzed numerous issues and studied the expertise of world health organizations, the Ministry of Health took a democratic and evidence-based path to healthcare reform in Ukraine. The principles and application of qualitative research. Responses related to the following attributes were classified as quality of structure: integration, efficiency, organization and administration (management), and qualification. Health care managers mostly associate process quality with evidence-based treatment, comfortable conditions for patients, safety, patient needs, satisfaction and qualitative services in accordance with the standards. 2014;114:5765. Part of 2012;41(3):1514. The medical guarantee program will include a fairly wide range of outpatient and inpatient care, as well as medicines. 2003, 24: 363-384. We tested two hypotheses: 1) quality of care for NCDs can be predicted by physician and facility characteristics that are amenable to policy interventions and 2) the quality of care as measured by CPVs predicts health status of individuals using the facilities and the population as a whole. 10.1016/S0140-6736(14)60425-6. 2000, 37 (5): 415-423. Quality of primary health care in Poland from the perspective of the physicians providing it. Each polyclinic serving one or more EAs was identified and designated as either urban serving or rural-serving based on the EAs it served. In the household survey model, we included several respondent level variables not available from patient exit survey. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated. Beaglehole R, Epping-Jordan J, Patel V, Chopra M, Ebrahim S, Kidd M, Haines A: Improving the prevention and management of chronic disease in low-income and middle-income countries: a priority for primary health care. JWP, RM and JL designed the study and instruments. Soc Sci Med. From 2020, the state-guaranteed healthcare package will be determined on the basis of health priorities in Ukraine, taking into account the state budget possibilities. Health Syst Transit. News release. The oblast hospital in each oblast was also included and was designated as urban-serving. Structure refers to the resources, personnel, administration and facilities. This study therefore measured the quality of care for two NCDs with a high burden of disease in Ukraine, and addressed two important questions for health policy: How do health care facility and physician characteristics impact quality? WebAt the time Ukraine had the lowest routine immunization rate in the world. Data were analyzed using descriptive statistics and qualitative data analysis. Part of Two questionnaires contained no answers to the question What does the term quality in health care mean to you?, and three questionnaires had no answer to the question If you have a quality management system in your health care facility, please, describe how you assess quality even though the participants indicated that a quality management system was present. At the study facilities, additional surveys measured facility and physician characteristics that might impact quality. The development and promotion of a national policy on quality and a national quality strategy for health care should become one of the priorities of the health care sector. The distribution of GSRH results was normalized within each oblast. 2023 BioMed Central Ltd unless otherwise stated. By using this website, you agree to our 2014, 114: 57-67. By Associated Press. 2008, 372 (9642): 940-949. What would you change? Policy makers often believe quality indicators like accessibility, equitability and satisfaction of both health care users and providers to be important [6]. We grouped the answers to this question into three major groups following the Donabedians quality model: quality of structure, quality of process and quality of outcome. Anyone you share the following link with will be able to read this content: Sorry, a shareable link is not currently available for this article. After the duplicates were removed, 302 completed questionnaires were used in the analysis. Having sought medical assistance within the past 30days was significantly associated with GSRH, but BMI, waist circumference, and being a heavy drinker were not. These studies identify organizational aspects that affect the quality of interventions, physicians performance, team performance and health care system effectiveness. Ordered logistic regression was used for both models, as general self-reported health status (GSRH) was the dependent variable. 97 [Accessed 15 March 2013]. Prior to the survey, the questionnaire was validated by experts who read and commented upon it as well as pre-tested. In Ukraine, medical doctors frequently do not speak or read English [30], which means that international sources are largely inapplicable. Quality of care and health status in Ukraine, http://siteresources.worldbank.org/UKRAINEINUKRAINIANEXTN/Resources/PrichinysmertnostivukrainiENG.E.pdf, http://www.euro.who.int/en/publications/abstracts/european-health-report-2002-the, http://www.biomedcentral.com/1472-6963/14/446/prepub, http://creativecommons.org/licenses/by/4.0, http://creativecommons.org/publicdomain/zero/1.0/, bmchealthservicesresearch@biomedcentral.com. The results of the sorting as well as the discrepancies were discussed by all authors. WebThe healthcare system in Ukraine. No significant differences in quality were observed between urban-serving and rural-serving facilities, or between hospitals and polyclinics. Our forecasts suggest that unless the Fed changes course, 2023 will be characterized by slower GDP growth as monetary policy continues to tighten and global economies adapt to inflation, Calanog said. Over the past 20years, Ukraine has been undergoing a health crisis [1]. Springer Nature. Mykolaiv health authorities have urged residents to refrain from using water in the southern region for drinking, and warned not to swim or fish, after contaminants were discovered. Copenhagen: WHO Regional Office for Europe on behalf of the European Observatory on Health Systems and Policies. The perception of health care quality by primary health care managers in Ukraine, https://doi.org/10.1186/s12913-022-08300-y, https://www.euro.who.int/__data/assets/pdf_file/0018/425340/WHO-WB-Joint-Report_UKR_Full-report_Web.pdf, https://moz.gov.ua/article/ministry-mandates/nakaz-moz-ukraini-vid-31102018--1977-pro-vnesennja-zmin-do-dovidnika-kvalifikacijnih-harakteristik-profesij-pracivnikiv-vipusk-78-ohorona-zdorovja, https://doi.org/10.1186/s12992-018-0439-5, https://doi.org/10.1186/s12913-015-0788-1, https://doi.org/10.1186/s12913-017-2718-x, https://www.rrh.org.au/journal/article/2156, https://doi.org/10.1186/s12875-016-0550-8, https://www.who.int/servicedeliverysafety/areas/qhc/nqps_handbook/en/, https://www.euro.who.int/en/publications/abstracts/improving-healthcare-quality-in-europe-characteristics,-effectiveness-and-implementation-of-different-strategies-2019, https://zakon.rada.gov.ua/laws/show/z1996-12#Text, http://health-rights.org/index.php/cop/item/how-is-it-working-a-new-approach-to-measure-governance-in-the-health-system-in-ukraine, https://bihsena.mumc.maastrichtuniversity.nl, http://creativecommons.org/licenses/by/4.0/, http://creativecommons.org/publicdomain/zero/1.0/, bmchealthservicesresearch@biomedcentral.com. May 20, 2022 Common Dreams. A mixture of sampling methods was used. We collected data from clinical facilities, physicians, CPV vignettes for COPD and CHF, patient surveys at the facilities, and a household survey of the general population. 2013;26(3):20319. In general, participants were very experienced in clinical work but had much less managerial experience. Curr Rev. Qualitative data analysis was performed following the bottom up approach [29]. Challenges and Problems in Education Several serious problems hinder Ukraines Being a subject of the personal data I give my consent to the organizers of the survey for the data processing and further usage in the scientific analysis. 2013, 19 (4): 261-265. This article is published under license to BioMed Central Ltd. Scores in Ukraine are comparable to the 47.7-48.4% range seen in Macedonia, another Eastern European setting [7], but well below those of 65% for COPD and 70% for vascular disease observed in the United States [14]. statement and We also analyzed the responses according to their similarity to three definitions of quality most frequently used in Ukraine: The definition of the Institute of Medicine, which includes structure, process and outcome and focuses on effectiveness, safety, people-centeredness, timeliness, equity, integration, and efficiency [26]. Furthermore, most Ukrainian primary health care managers who took part in our survey do not recognize the multidimensionality of quality as more than half of the participants associate quality with one attribute only. Perceptions of health system orientation: quality, patient centeredness, and cultural competency. However, no questionnaire was excluded from the analysis because of missing data. In particular, Peabody et al., 2014 studied quality of health care services in Ukraine in 2009 and 2010. The project is implemented by the Swiss Tropical and Public Health Institute and funded by the Swiss Agency for Development and Cooperation (donor). BMC Fam Pract. 2012, 31 (12): 2774-2784. Thus, the decision not to obtain the ethical approval was taken by the Ukrainian-Swiss project Medical Educational Development. In practice, however, the perception of health care quality varies depending on the context and perspective of the different stakeholders [6]. WebContribute to the review of health financing reform for better effective coverage, financial protection, quality health service delivery using a whole-of-systems approach to facilitate Ukraines progress towards UHC: 1) Review report on health financing reform; 2) Joint high-level multi-partners mission; 3) High-level policy dialogue. Historically, the highest CPV scores range from 65-80%, for very good to excellent care, while the range of scores for good to fair care is from 45-65% [9, 16, 22]. The high prevalence and resulting burden of chronic diseases pose challenges to health care systems to adequately diagnose and treat individual patients. We constructed three indicesbased on lists used successfully in facility surveys in other countries and reviewed for appropriateness in the Ukrainian contextto quantify the availability of materials needed to provide basic outpatient and inpatient health care: the availability of medical equipment in good working condition; laboratory tests available at the facility; and the availability of basic clinical supplies (Table1). Thus, three questions concerning health care quality management were used to collect data on the perception of health care quality by primary health care managers in Ukraine and the way quality is measured at their health care facilities: What does the term quality in health care mean to you?, Do you have a quality management system in your health care facility?, and If you have a quality management system in your health care facility, please, describe how you assess quality. This study focuses on the data gathered through these three survey questions. As we will show, the perception of quality among primary health care managers differs widely and includes statements like one of the ten categories defined by Aristotle and something unreachable for rural medicine. 2019;123(8):77381. CHF, the end stage of many cardiac conditions, accounts for 38.4% of all deaths in Ukraine [4]; COPD is the third leading cause of death and accounts for 2.9% of all deaths, although this is almost certainly under-reported [4]. Google Scholar. 2006, 21 (3): 267-275. Finally, we sampled patients who were seen by physicians who completed CPVs. 2011, Geneva: World Health Organization. Anufriyeva, V., Pavlova, M., Stepurko, T. et al. Das J: The quality of medical care in low-income countries: from providers to Markets.
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