Northern Ireland officially launched Care Opinion as the feedback platform of choice in August 2020. It forms part of a planned 275m ICT investment over 10 years that will create 200 additional jobs. The administration of HSC has since been reorganised by the Health and Social It seems this is working. Allington NHS Trust, established 1 November 1991. can provide you with help about family practitioner services. The South Eastern Trust will be the first Trust to Go Live, in 2022, with all Trusts anticipated to be using the encompass solution by the end of 2024 across hospital, community and social care services. Finally, Care Opinion conducted a staff survey ten months after the launch in Northern Ireland. Cornwall Community Healthcare NHS Trust, established 21 December 1990, Cornwall Healthcare NHS Trust changed its name to Cornwall Partnership NHS Trust in 2002, County Durham and Darlington Priority Services NHS Trust merged into Tees, Esk and Wear Valleys NHS Trust 2006, Coventry and Warwickshire Ambulance NHS Trust merged with, Coventry Healthcare NHS Trust dissolved 2002. the NHS Benchmarking Network to deliver NACEL in Northern Ireland with the five Health and Social Care Trusts (HSCTs). Health A-Z . If you wish to report a problem with a road or street you can do so online in this section. Information is detailed below on the number of patients waiting, and length of time waiting, for a first appointment at a consultant-led outpatient service and integrated clinical assessment and treatment services (ICATS) at health and social care (HSC) trusts in Northern Ireland. for the system in Northern Ireland, see Health and Social Care in Northern Ireland for the system in Wales, see NHS Wales and List of NHS Wales trusts and health boards A [ edit] Airedale NHS Foundation Trust, established 1 November 1991 as Airedale NHS Trust, [2] authorised as a foundation trust on 1 June 2010. For queries or advice about careers, contact the Careers Service. For queries or advice about pensions, contact theNorthern Ireland Pension Centre. Sufficiently distinct names are listed on distinct rows; minimally changed names (especially X NHS Trust changed to X NHS Foundation Trust) are listed on a single row. When treating or looking after. This is just the right step and the right thing to do.. Northern Ireland Public Services Ombudsman (NIPSO) Progressive House 33 Wellington Place Belfast BT1 6HN. / Northern Ireland. To date, system-wide, there is 2,000 staff listening to the stories of service users, carers, and families. It will also see the country become one of the first parts of the UK to get fully integrated electronic health and social care record systems, replacing a patchwork of ageing legacy systems. But you dont have to wait. NHS 111 British and Irish Sign Language (BSL/ISL) Service for Northern Ireland; Share this page Share on Facebook (external link opens in a new window . Trust Headquarters, Ulster Hospital, Upper Newtownards Road, Dundonald, BT16 1RH. [25] A report by the Nuffield Trust in 2017 showed that though spending per head in the province at 2,200 a year was much the same as the rest of the UK the performance of the . As of April2020[update], 217 extant trusts employed about 800,000 of the NHS's 1.2 million staff.[1]. 337 staff responded to the survey, with the large majority indicating strong support for our service, both in principle and in practice. For queries about your identity check, email nida@nidirect.gov.uk. Language links are at the top of the page across from the title. When will I get the vaccine? 5 Boroughs Partnership NHS Trust was established on 1 April 2002. This list excludes community health trusts established under the National Health Service and Community Care Act 1990 and their successors, primary care trusts, for which see the list of primary care trusts in England. Northern Ireland already had a shared record viewing ability but now all clinicians are able to work from the same records. It follows a cut of 300 nursing places announced . If you have a concern or complaint about a health and social care service, such as those services provided in a hospital or social care services provided in the community, you can raise your concern or complaint with the complaints manager at your local health and social care Trust. Health and Social Care in Northern Ireland is administered over 5 geographic areas - each of these areas is served by a Health and . Meanwhile, the Chancellor will meet this week . Recognising the opportunity to debate the issues critical to the future development and sustainability of the NHS in Northern Ireland, the Royal College of Physicians of Edinburgh and the Good Governance Institute jointly hosted a discussion event on the 7th November 2018; 'The future of the National Health Service in Northern Ireland'. 23rd June 2023 Celebrating Success of Communication Passport Project. The only way to get rid of agency staff would be to fully change the recruitment process within the health service. If you are not happy with the final decision of the provider organisation, you can refer your complaint to the Northern Ireland Public Services Ombudsman (NIPSO). The National Health Service (NHS) is the conglomerate name for the publicly funded healthcare systems of the United Kingdom, comprising NHS England, NHS Scotland and NHS Wales. The trusts give services to the public locally and on a regional basis. Please Note: This email address is for non-emergency queries only relating to the work of the Department of Health NI. You can contact the HSC Trust who have commissioned the care either on your behalf or your family members behalf. The Patient and Client Council (PCC) offer a freephone support serviceto support the public with questions, concerns or complaints they may have within their health and social care. In Northern Ireland, Health and Social Care also provides social care services such as: home care services family and children's services day care services social work services Epic will supply integrated electronic records to the five Health and Social Care Trusts in Northern Ireland plus the ambulance trust, that deliver both health and care services, and serve a population of 1.9million. The trusts give services to the public locally and on a regional basis. As this was commissioned on a later cycle than the England and Wales project, the Northern Ireland cohort participated in the organisational level audit only in year 1. Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk. South Eastern Health and Social Care Trust. NHS trusts and boards Data for England is show by NHS trust, where the trust includes at least one hospital with a Type . For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit. Northern Ireland has signed a 275m deal with US firm Epic to supply electronic patient records across the country. Families with a child in hospital in Northern Ireland can face extra costs, according to research by the Northern Ireland Children's Health Coalition. They paid their surgical . County Antrim, Northern Ireland, BT53 6BP Telephone: 028 2766 1293 Email: info.governance@northerntrust.hscni.net Information Governance Office. Fitzwilliam Clinic, Belfast; Hillsborough Clinic, Hillsborough; Kingsbridge Private Hospital, Belfast; Kingsbridge Private Hospital North West, Ballykelly; Ulster Independent Clinic, Belfast This page was last edited on 22 December . You can raise a concern or make a complaint about any of the following health services: For more information on each of these service areas see below. In Northern Ireland, the National Health Service (NHS) is referred to as Health and Social Care (HSC). The Northern Trust promotes openness and transparency with regard to its services, activities and plans. Although having been created separately to the National Health Service, it is nonetheless considered a part of the overall national health service in the United Kingdom. Prioritising the voices of people is written in at policy level, and so a system-wide approach was needed over the 6 trusts to allow people to share their experiences of all services. There are now discussions around extending the Care Opinion platform into Care Homes and GP practices in the future. 21st June 2023 Belfast Trust staff recognised in Kings Honours List 2023. This enables service users, carers and families to share their experiences of health and social care across Northern Ireland. . Health Trusts are responsible for the day to day running of hospitals, health centres, residential homes, day centres, other health and social care facilities: the Northern Trust, the South Eastern Trust, the Southern Trust, the Western Trust, the Belfast Trust and the Northern Ireland Ambulance Service Trust. The Northern Ireland Ambulance Service is the sixth trust in Northern Ireland and provides a regional emergency and non-emergency ambulance . A-Z of Services. There will be no strikes in Wales and Northern Ireland this time. All trusts are supervised by NHS Improvement, which replaced Monitor and the NHS Trust Development Authority in April 2016. Northern Ireland health minister, Robin Swann, said the contract would be key to digital transformation of the health service. Almost 300 clinicians were involved in the selection process. Belfast Health and Social Care. (Purple), High
And 4 of the 6 trusts are within the top 10 organistions that are listening, learning, and making changes, Northern Ireland is now over 2 years into its Care Opinion experience and is able to share its knowledge and learnings with other professionals and organisations. There are many ways to raise your concern or complaint. The primary difference between the NHS in England and services in Northern Ireland is that in Northern Ireland health services and social care are fully integrated. Department of Health Castle Buildings Stormont Belfast Northern Ireland BT4 3SQ. For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk. Where will I get vaccinated. A separate deal on infrastructure is expected to be awarded by HSCNI. You must have JavaScript enabled to use this form. telephone: 028 9023 3821; They also held their very own first birthday celebration which you can watch via theCelebrating a year of Care Opinion in Northern Ireland blog, View the video 'Northern Ireland - A system-wide approach - One year on'. They are also able to help the public with navigating their care should it be affected by pressures being faced by the Health Service caused by coronavirus (COVID-19). We will consider your feedback to help improve the site. If your complaint was about a hospital or social care service, you should receive a full response within 20 working days. Aintree Hospitals NHS Trust, established 1 November 1991. The Strategic Planning and Performance Group (SPPG) of the Department of Health can provide you with help about family practitioner services. Some 12 health boards and organisations in. If you would like to learn more about Northern Ireland's journey with Care Opinion then we would invite you to head over to ourblog pageto read more about Care Opinion in Northern Ireland, If your service is based anywhere in the UK and you are interested in finding out more about a subscription, then email the address below, and we will direct you to the right member of the Care Opinion teamsales@careopinion.org.uk. signed a 181m 15-year contract with the supplier. Agency staff fill a great in staffing when needed. Epic will supply integrated electronic records to the five Health and Social Care Trusts in Northern Ireland plus the ambulance trust, that deliver both health and care services, and serve a population of 1.9million. For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, emaildcu@infrastructure-ni.gov.uk. Skip to main content. In Scotland: The 14 territorial health boards; the following four special NHS boards: NHS National Waiting Times Centre, NHS24, Scottish Ambulance Service and The State Hospitals Board for Scotland; and Common Services Scotland (known as NHS National Services Scotland). telephone: 028 9442 4655; . For queries or advice about passports, contactHM Passport Office. The Northern Trust is one of five health and social care trusts in Northern Ireland. If you cant find the information youre looking for in theCoronavirus (COVID-19) section, then for queries about: If your query is about another topic, select Other from the drop-down menu above. The Northern Ireland Electronic Care Record (NIECR) is a computer system that health and social care staff can use to get information about your medical history. If you are not happy with the treatment you receive from the health and social care service, the quality of care provided by a nursing home or treatment you have paid for at a private clinic, you have the right to raise a concern or raise a complaint. Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818. You can also raise a concern or complain on someone elses behalf, although you will generally need their consent. More than 180 nurses resigned from Northern Ireland's largest health trust in the first half of this year, BBC News NI has learned. Latest News. Share your experiences of UK health and care services, Default
Northern Health & Social If you wish to check on a problem or fault you have already reported, contact DfI Roads. Visit https://www.careopinion.org.uk
. NHS . If you have a concern or complaint about services provided by a regulated establishment or agency such as residential home, nursing home or domiciliary care agency, you should in the first instance raise your concerns or make your complaint to the service provider for local resolution where possible. Addenbrooke's NHS Trust, established 4 November 1992. The table below details the pay ranges for each Band of post. If you have self-funded your care or treatment, ora family member's, such as residential or nursing home careor private treatment with an independent sector provider, you should in the first instance raise your concerns or make your complaint to the service provider for local resolution where possible. Croydon and Surrey Downs Community NHS Trust, from 1 February 2000 the new name of Croydon Community NHS Trust, Cumbria Ambulance Service NHS Trust merged into, Dacorum and St Albans Community NHS Trust dissolved 1994, Darlington Memorial Hospital NHS Trust merged into South Durham Health Care NHS Trust in 1998, Derby City General Hospital NHS Trust merged into Southern Derbyshire Acute Hospitals NHS Trust in 1998, Derbyshire Ambulance Service NHS Trust merged into, Derbyshire Mental Health Services NHS Trust became, Derbyshire Royal Infirmary NHS Trust merged into Southern Derbyshire Acute Hospitals NHS Trust in 1998, Devon Ambulance Service NHS Trust merged into Westcountry Ambulance Services NHS Trust in 1993, Dewsbury Health Care NHS Trust merged into, Doncaster Healthcare NHS Trust changed its name to Doncaster and South Humber Healthcare NHS Trust in 1999, Doncaster Royal Infirmary and Montagu Hospital NHS Trust became, Doncaster & South Humber Healthcare NHS Trust merged into, Dorset Community NHS Trust dissolved 2001, Dudley Priority Health NHS Trust dissolved 2002, Durham County Ambulance Service NHS Trust merged into, Durham County Priority Services NHS Trust changed its name to County Durham and Darlington Priority Services NHS Trust in 1999, Ealing, Hammersmith & Fulham Mental Health NHS Trust merged into, East Anglian Ambulance NHS Trust merged into, East Berkshire Community NHS Trust dissolved 2002, East Berkshire National Health Service Trust for People with Learning Disabilities merged into Berkshire Healthcare NHS Trust in 2000, East Birmingham Hospital NHS Trust changed its name to Birmingham Heartlands Hospital NHS Trust in 1993, East Gloucestershire NHS Trust merged into, East Hertfordshire Health NHS Trust merged into East and North Hertfordshire NHS Trust in 2000, East Kent Community NHS Trust changed its name to East Kent National Health Service and Social Care Partnership Trust in 2003, East Kent National Health Service and Social Care Partnership Trust merged into Kent and Medway National Health Service and Social Care Partnership Trust in 2006, East London and The City Mental Health NHS Trust became, East Suffolk Local Health Services NHS Trust merged into Local Health Partnerships NHS Trust 1999, East Surrey Healthcare NHS Trust merged into, East Surrey Hospital and Community Healthcare NHS Trust changed its name to East Surrey Healthcare NHS Trust in 1995, East Surrey Learning Disability and Mental Health Service NHS Trust changed its name to East Surrey Priority Care NHS Trust in 1995, East Surrey Priority Care NHS Trust merged into Surrey and Sussex Healthcare NHS Trust 1998, East Sussex County NHS Trust merged into Sussex Partnership NHS Trust in 2006, East Sussex Hospitals NHS Trust changed its name to, East Wiltshire Healthcare NHS Trust merged into Wiltshire & Swindon Health Care NHS Trust in 1999, East Yorkshire Community Healthcare NHS Trust Hull & East Riding Community Health NHS Trust in 1999, East Yorkshire Hospitals NHS Trust merged into, Eastbourne & County Healthcare NHS Trust changed its name to East Sussex County NHS Trust in 2002, Eastbourne Hospitals NHS trust merged into, Eastern and Coastal Kent Community Health NHS Trust changed its name to Kent Community Health NHS Trust in 2011, Enfield Community Care NHS Trust merged into Barnet, Enfield and Haringey Mental Health NHS Trust 2001, Essex Ambulance Service NHS Trust merged into, Essex and Hertfordshire Community NHS Trust dissolved 2001, Exeter & District Community Health Services NHS Trust dissolved 2001. Health and Social Care in Northern Ireland was created separately and is often locally referred to as "the NHS". Follow the Northern Trust; HeadQuarters. Croydon Community NHS Trust, established 21 December 1990. NIPSOwill look at your complaint and decide whether they should investigate it. If you have a concern or complaint about services provided by an independent sector provider, such as a private clinic, you should in the first instance raise your concerns or make your complaint to the service provider for local resolution where possible. Cornwall and Isles of Scilly Mental Handicap NHS Trust, established 21 December 1990. HSCNI said the encompass programme involves the creation of a single digital care record for every citizen, bringing important benefits for both the public and staff. Over 12000 staff from the HSC Trusts have been brought in to ensure that there is front line representation in the implementation. The Public Health Agency was responsible for the implementation of Care Opinion across 6 Health and Social Care Trusts: The Public Health Agency wanted to provide a system for all, and they supported the trusts to do this. All your questions answered. In Northern Ireland: Health and social care trusts (defined by Health and . The Department of Health (DoH) . You should receive a full response within 10 working days if your complaint was about a family doctor, dentist, pharmacist or optician and made directly. NHS trusts were introduced in 1992, and their number, composition, form and naming has changed over time such that there are perhaps 1,000 distinct trust names in the literature; this list seeks to identify establishment, merger, dissolution and renaming events, and the succession of services from one name or trust to another. In May 2020, Manchester University NHS Foundation Trust signed a 181m 15-year contract with the supplier. Northern Health and Social Care Trust Complaints and Service User Feedback Department Bush House Bush Road Antrim BT41 2QB. Emaildcs.incomingpostteamdhc2@nissa.gsi.gov.uk, Call 0800 587 2750 The landmark 10-year deal aims to underpin modernisation of health and care services across Northern Ireland. Belfast Trust Northern Trust South Eastern Trust Southern Trust Western Trust NI Ambulance Trust (covers all of Northern Ireland) Share this page Contact Service User Feedback Department Bush House, 45 Bush Road, Antrim, BT41 2QB Telephone: 028 9442 4655 Email: user.feedback@northerntrust.hscni.net Service User Feedback Department Swann said: We are calling time on the current situation of multiple, ageing digital systems and a large reliance on the paper record. If the complaint has been made with the help of the SPPG Complaints Teama response takes 20 working days. Cancer radiotherapy sped up by AI scanning as new NHS strategy embraces tech Government-backed artificial intelligence tool OSAIRIS helps doctors plan treatment two and a half times faster The Public Health Agency was responsible for the implementation of Care Opinion across 6 Health and Social Care Trusts . Tell us what was good and what could be improved, say thanks or call for change
[3] Anglian Harbours NHS Trust, Yarmouth, established 1990, Ascot University Hospitals NHS Foundation Trust, Ashford Hospital NHS Trust merged into Ashford and St Peter's Hospitals NHS Trust in 1998, Ashton, Leigh and Wigan Community Healthcare NHS Trust changed its name to Bridgewater Community Healthcare NHS Trust in 2011, Avalon, Somerset, NHS Trust changed its name to Somerset Partnership National Health Service and Social Care Trust in 1999, Avon Ambulance Service NHS trust merged into Great Western Ambulance Service NHS Trust in 2006, Aylesbury Vale Community Healthcare NHS Trust merged into Buckinghamshire Mental Health NHS Trust in 2001, Barnet Community Health Care NHS Trust merged into Barnet, Enfield and Haringey Mental Health NHS Trust 2001, Barnsley Community & Priority Services NHS Trust dissolved 2002, Barts and The London NHS Trust merged into, Bethlem and Maudsley NHS Trust merged into South London and Maudsley NHS Trust in 1999, Bexley Community Health NHS Trust changed its name to Oxleas NHS Trust in 1995, BHB Community NHS Trust merged into North East London NHS Trust in 2000, Barts NHS Trust merged into Royal Hospital of St. Bartholomew, the Royal London Hospital, Whipps Cross Hospital and London Chest Hospital NHS Trust in 1994, Basingstoke and North Hampshire NHS Foundation Trust merged into, Bassetlaw Hospital & Community Services NHS Trust merged into Doncaster and Bassetlaw Hospitals NHS Trust in 2000, Bath and West Community NHS Trust dissolved 2001, Bath Mental Health Care NHS Trust changed its name to, Bay Community NHS Trust, Morecambe, dissolved 2001, Bedford and Shires Health and Care NHS Trust merged into Bedfordshire & Luton Community NHS Trust in 1999, Bedford Hospital NHS Trust was acquired by Luton and Dunstable Hospital NHS Foundation Trust, forming, Bedfordshire and Hertfordshire Ambulance and Paramedic Service NHS Trust merged into, Bedfordshire & Luton Community NHS Trust changed its name to Bedfordshire and Luton Mental Health and Social Care Partnership NHS Trust in 2005, Bedfordshire and Luton Mental Health and Social Care Partnership NHS Trust was taken over by, Birmingham Heartlands & Solihull NHS Trust became, Birmingham Heartlands Hospital NHS Trust merged into Birmingham Heartlands & Solihull NHS Trust in 1996, Birmingham Specialist Community NHS Trust merged into, Bishop Auckland Hospitals NHS Trust merged into South Durham NHS Trust in 1998, Black Country Mental Health NHS Trust changed its name to Sandwell Mental Health National Health Service and Social Care Trust in 2003, Blackburn Hyndburn and Ribble Valley Health Care NHS Trust merged into, Blackpool, Fylde and Wyre Hospitals NHS Trust became, Blackpool Victoria Hospital NHS Trust merged into Blackpool, Fylde and Wyre Hospitals NHS Trust in 2002, Blackpool, Wyre and Fylde Community Health Services NHS Trust merged into Blackpool, Fylde and Wyre Hospitals NHS Trust in 2002, Bolton, Salford and Trafford Mental Health NHS Trust became, Bournewood Community and Mental Health Services Trust changed its name to North West Surrey Mental Health National Health Service Partnership Trust in 2002, Bradford Community Health NHS Trust merged into, Brent, Kensington & Chelsea and Westminster Mental Health NHS Trust merged into Central and North West London NHS Trust in 2002, Brighton Health Care NHS Trust merged into, Broadgreen Hospital NHS Trust merged into, Buckinghamshire Hospitals NHS Trust changed its name to, Buckinghamshire Mental Health NHS Trust merged into Oxfordshire and Buckinghamshire Mental Health Partnership NHS Trust in 2006, Burnley Health Care NHS Trust merged into, Calderdale Healthcare NHS Trust merged into Calderdale and Huddersfield NHS Trust in 2001, Canterbury and Thanet Community Healthcare NHS Trust changed its name to East Kent National Health Service and Social Care Partnership Trust in 2003, Cardiothoracic Centre Liverpool NHS Trust changed its name to, Central Manchester Healthcare NHS Trust merged into, Central Middlesex Hospital NHS Trust merged into North West London Hospitals NHS Trust in 1999, Central Nottinghamshire Healthcare NHS Trust dissolved 2001, Central Sheffield University Hospitals NHS Trust merged into Sheffield Teaching Hospitals NHS Trust in 2001, Cheshire Community Healthcare NHS Trust dissolved 2002.
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