3 consecutive 3.5-minute harvests logs SL#2 in memory, but will run until 500 long harvest cycles occur. Performance & security by Cloudflare. Safe mode allows the ice machine to operate for a period of time in the event of ITP sensor failure. Another cause of disproportionate ice production could be the surface your unit rests on. 2. Water inlet valve stuck is open or leaking - Tap the power button and turn off the machine. Restore power to the ice machine, and flip the toggle switch to CLEAN.. Just check. Either can cause shallow or incomplete ice cubes. Uneven ice fill - Verify the sufficient water level in the pump trough. A water pump that is exceptionally hot is a sign that failure is imminent. The monitored frequencies are out of the appropriate range. width:70%; border-bottom-right-radius: 8px; Then, use the Down arrow to see more information on subsequent codes. How to Clean Your Commercial Ice Machine. As part of the Manitowoc Indigo NXT series, this 30" wide IYT0300A-161 air cooled half dice ice machine features state-of-the-art intelligent diagnostics, providing 24 hour preventative maintenance and diagnostic feedback for trouble-free operation. Troubleshooting a Manitowoc ice machine can be simplified, if you have the right tools. Each thermistor reading is monitored continuously by using six-second average values. E12: Curtain Switch Fault. All online orders will be shipped Monday, December 2nd. red: d80f0f Keep reading to learn how to maintain and troubleshoot your Manitowoc ice machine for optimal performance all year round. Not providing adequate ventilation around air-cooled ice machines. The controller allows the machine to operate based on historical information collected and model data information stored in the memory of the controllers. The cleaning cycle will last approximately 35 minutes (80 minutes for S3300 models). Check the water temperature. The compressor discharge temperature didnt increase by at least one-degree F and the evaporator temperature. In most cases, replacement of the water level sensor is necessary, if its there is too much limescale, ensure it is thoroughly cleaned. of dice ice per day. Copyright 2023 PartsFPS - Food Service Parts & Supplies. flex-direction: row; Ten consecutive occurrences where the difference of average evaporator inlet T3 and outlet T4 is greater than 12 degrees Fahrenheit in the last one minute of the freeze cycle. Classic and slow melting. It's possible that trash or debris over time will eventually clog this part of the valve. Note: If a water pump is struggling it will become very warm and hot to the touch. Clean the sensor if its dirty. $(".e181553-e5.x-anchorCTA").css({ "cssText": "background-color:#d80f0f" }); //initial state The T4 thermistor is located on the "evaporator out, first circuit" of each of the Indigo models, according to the manual. This article will take you through a detailed, step-by-step explanation of how to clean an ice machine, ensuring your equipment is safe for your customers. Please confirm you want to block this member. If the liquid line temperature drops below 60 degrees Fahrenheit for a period of time exceeding continuously for a minute during the freeze cycle. Manitowoc ice machine does not operate with the power on, check whether the toggle switch is set to Ice or not. The machine should be wiped down as needed due to spillage or any noticeable internal or external dirtiness. Step 2. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. If you own a Manitowoc ice machine, it's crucial to ensure that it operates efficiently and produces high-quality ice at all times. $(".initial-button-text-replace .e181553-e5.x-anchorCTA.x-anchor").hover(function(){ ), and verified no internal shorts in the unit. The Leading Distributor of Restaurant Supplies and Equipment Based in Lancaster, PA. Check your box for these problems. align-items: center; How Many Amps Does a Garage Door Opener Use? All rights reserved. Have verified power to the unit is not dropping out, have replaced breaker out of caution (weak contact, etc. Hi there, welcome to Parts Town! Maximum ice production for each machine is partially calculated based on the room temperature where the unit is located. Lack of water flow to the unit. Bleach will need to be diluted before you use it, and there is a different rate of dilution for disinfecting and sanitizing. 176.9.62.7 185.27.132.120 box-shadow: 0em 0.15em 0.65em 0em rgba(0,0,0,0.25); Disconnect power to the machine and wait about 10 seconds. If your unit is located in aregion with hard water, mineral or scale buildup may be causing the machine to freeze. Be sure to read and follow all directions and recommended mixture ratios as stated in your ice machines user manual.
Part Number 000014794 5/17 Indigo Series Air/Water/Remote Condenser Ice Machines Technician s Handbook Safety Notices Read these precautions to prevent personal injury: Read this manual thoroughly before operating, installing or performing maintenance on the equipment. Components are easily removed and replace, limiting work time during Manitowoc ice machine repair and service visits. Also, check the refrigeration system with the help of a technician. E04: High Condenser Temperature or Water Condenser Fault. Below are some procedures you can follow when resetting different Manitowoc ice machine models; One of our top members, fix bear, shared the reset procedure for NEO under counter ice machines in an older discussion post. If this Manitowoc Indigo error codes and troubleshooting guide is not helped to fix your ice machines problems, you can call for service. This action will also remove this member from your connections and send a report to the site admin. She was good at writing content for E-Commerce websites related to Restaurant Equipment Parts, Appliance Parts, Food Service Parts, HVAC Parts, etc. Manitowoc Sanitizer (Approved by the EPA for COVID-19 cleaning). The water regulating valve should be fully sealed. This isn't just for aesthetic purposes; the shape and size of ice determine its ideal application. If the liquid line temperature drops below 40 degrees F or exceeds 140 degrees F for more than a continuous minute during the freeze cycle. Look for frozen waterlines. Tripped circuit breaker or blown fuse - Is the breaker tripped or a fuse blown? The main cause of this is a stuck closed Dump Valve. This form is protected by reCAPTCHA and the GooglePrivacy Policy and Terms of Service apply. If your ice maker is not making ice, clean and sanitize it as this may prevent it from working. If you are unable to work another device on the outlet, the ice machine may have blown a fuse or tripped a circuit breaker. The easiest way to troubleshoot an ice machine is to know it's sequence of events. It can also be caused by infrequent or improper cleaning. Another potential reason the compressor to not start is the condensing unit is not receiving power. Our focus is your convenience order online from your laptop, desktop, or smartphone 24 hours a day, 7 days a week. E29 : USB communication error, no USB drive in port, or defective USB drive. There might be a problem with the microphone. Average upgrade time at the ice machine is between 10-15 Minutes. Manitowoc brands: Koolaire and Manitowoc Ice. As part of the Manitowoc Indigo NXT series, this 30" wide IYT0450A-161 air cooled ice machine features state-of-the-art intelligent diagnostics, providing 24 hour preventative maintenance and diagnostic feedback for trouble-free operation. The Manitowoc Ice IYT0620A Indigo NXT ice machine head has an easyTouch display for programming operations such as if the unit should stop running during certain hours, setting its production quota to a daily amount, or solving problems using its troubleshooting diagnostics. Refer to your users manual to determine what needs to be removed before going on to the sanitizing steps. The other thing is the display plug just below the temp sensor plugs. Clean the screen as needed. ICE1178 August 2021, Crystal Craft Premier UnderCounter 0900. justify-content: center; If youre an Easy Ice customer you can call us anytime, 24/7, if the automatic ice machine is showing an error code or not working as it should. 4. The water float valve and its filter screen are dirty. Currently working on an indigo and have a E38 error code. .m3w35-3.x-anchorCTA .x-anchor-text { Otherwise, follow the instructions below; If your machine is not turning on, it may not have no power supply. On air-cooled models, the air temperature must be at least 40 degrees Fahrenheit or 4 degrees Celsius. }); As such an optimally performing ice machine is key to your success. Lastly, as water flows over the ice making surface of your ice machine, these contaminants spread through the ice machine. E29: USB communication error, no USB drive in port, or defective USB drive. background-color: #00529b; Round and long-lasting. Find out how easy it is to clean your Manitowoc Ice Indigo NXT modular ice machine. Manitowoc Indigo NXT; thermistor; troubleshooting; Previous Strategies to Find Leaks That Pool in Ice Bins Next Manitowoc Control Board . } Make sure the room isnt too hot. To clear the event log, highlight Clear ELog in the Event Log Menu and press the Checkmark. Deep clean the machine. She has a great understanding of today's marketing strategies that yield strong results and always happy to create valuable content & share her thoughts. Note: A pump exposed to prolonged blockage could cause the motor to burn up and become damaged. Check out our Manitowoc parts and accessories to replace a lost or damaged piece. E08 : TXV Fault Single or Dual Circuit Evaporators. $(this).css({ "cssText": "background-color:#0093d0 !important" }); //hover 2.3 Ice Machine Doesn't Cycle into Harvest Mode. The action you just performed triggered the security solution. Water filters should be changed at least every 6 months but may need to be changed more frequently. Create a mixture of sanitizer and warm water. Note: The Manitowoc takes 24-hours to produce their maximum amount of ice. Because of how often it's used in commercial kitchens, hotels and other institutions, it's important that service technicians know how to diagnose an issue based on the particular error code the ice machine displays. E19: Ice Thickness Probe Fault. E09: Flooding Evaporator Fault Single Evaporator/ Single Circuit. The monitored frequencies are out of the appropriate range. Compressor amps when running are normal, evap is cooling as expected. The water temperature is too high Ice machines require a cold water supply. Nearly every type of food service establishment needs an ice machine, and there are a lot of factors to consider when choosing one. E21 : T1 Fault -Temperature Sensor Issue. Press the checkmark key to confirm and activate the change. Having a problem with left Side dropping ice cubes in harvest cycle, ice refreezes and causes thick bridge on harvest. Clean the machine and use a descaler. If they still dont work, run an Ohm test to see if the issue isnt associated with the control board or wiring. Take half of this mixed solution and clean all of the removed components. ICE1601 September 2021, iAuCS installation on an Indigo NXT 0900 ; ICE1108 October 2021, Indigo NXT Traditional Remote Ice Machine Troubleshooting 0900. The low air temperature around the machine's head section - Make sure air temperature at least 2C. When a thermistor has a 6-second average value outside of the valid range for more than 10 continuous minutes, you will see this code. Set the switch to CLEAN. Water will then flow through the water dump valve and down the drain. Avoid any potential accidents or electrical injury by unplugging your machine before looking for the source of the leak. $3,617.00 /Each. The built in control board provides trouble codes, much like a car, to help narrow down the problematic part. Commercial ice machines are an integral part of restaurant, bar, cafe, hospitality, and office spaces. Like Hoshizaki beep codes, Manitowoc NXT ice machines have a series of notifications that inform users of potential problems. If the damper is positioned down, your ice machine will turn off until the issue is fixed. Manitowoc Indigo Shut Down Issues. Need service for ovens, fryers, holding or refrigeration? E27 : T6 or T7 Temperature Sensor Issue. Protect Your Product Coverage starting at $155.25 Earn up to $123.69 back (12,369 points) with a Produces up to 535 lb. Safety Notices Safety Notices Read these precautions to prevent personal injury: Read this manual thoroughly before operating, installing or performing maintenance on the equipment. The ice machine isnt level Make sure the machine is level. The Water level is too high or low Make sure the water trough level isnt too high or too low. To remedy this issue simply replace the water curtain. If the harvest time reaches 3.5 minutes, the control board automatically returns the ice machine to the freeze cycle. manitowoc indigo troubleshooting and error codes. If the machine does not turn on, check that the power cord is connected to a working power outlet. The Manitowoc Indigo series has four thermistors (T1, T2, T3 and T4). How To Change Water Pump On Manitowoc Ice Machine? .m3w35-3.x-anchorCTA:hover, .m3w35-3.x-anchorCTA[class*="active"], [data-x-effect-provider*="colors"]:hover .m3w35-3.x-anchorCTA { Check the shutoff valve. $6,437.00 /Each. Access the "Time Program" menu - Press the menu button on the bottom left corner. E30: USB download error related to a USB drive or a defective USB drive. The ice machine will start making ice automatically after the sanitize cycle is done (approximately 35 minutes, or 80 minutes for the S3300 model). The ice thickness sensor needs adjustment See if the ice thickness sensor need adjustment. }); Check the damper position. If the liquid line temperature drops below 40 degrees F or exceeds 140 degrees F for more than a continuous minute during the freeze cycle. Manitowoc Ice Machine Troubleshooting. If the freeze time reaches 60 minutes, the control board automatically initiates a harvest cycle. The on-machine control board diagnostic check shows as passed, but it's still cutting out at random times. REQUEST A QUOTE Indigo NXT & Indigo Firmware Download: Indigo NXT: (9.3 & 6.5) UI100, (9.3 & 9.3) UI200 Indigo: ("H" 5.020 Indigo Control Board Firmware Revision Red Board) NOTE: Firmware Upgrade time has increased. color: rgb(255,255,255); E26 : T6 or T7 Temperature Sensor Issue. E11 : Refrigeration Fault. Each thermistor reading is monitored continuously using 6-second average values. Will do a general contact cleaning on all of the control connections and set up probes to see who is losing power first. The machine is set for ice making and remains in bin full condition for more than 24 hours. Resetting the Control Board on NEO Undercounter Machines */, June 19, 2020 Reading Time: 2 minutes Troubleshooting, Last updated on March 16th, 2022 at 12:46 pm. Knowing how to troubleshoot your Manitowoc ice machine can reduce the amount of downtime the machine has. Consider moving the unit. So, wait until it expires. Check the waterline and water regulator valve. Or, the water inlet valve could have failed, not opening at all or not enough to fill the water trough. Check this too: Access Master Garage Door Opener How-to & Troubleshooting Guide. Adjust or replace the valve if water is present. Enter your location below to find someone who can help within our Authorized Service Network. Wanted to bounce it off the experts here to see if there is anything obvious I may be missing with the power loss symptoms, or any areas to focus on. The magnetic bin switch on a Manitowoc ice machine relies on proximity to the magnet to know when to terminate the harvest cycle. Well send one of our qualified ice machine technicians to your establishment as soon as possible. The board will only tell the inlet valve to open when the water level sensor is not satisfied. For example, running the relay test mode where all relays activate sometimes you can initiate this mode and it will run fine. The device plugged into the RS485 port is not communicating with the control board and gateway. Check the tubing and the impeller for debris. The harvest sequence cannot be initiated until a 6-minute freeze timer has elapsed. High ambient water temperatures exceeding 90 degrees Fahrenheit. Water filtration is poor - If it is, you have to replace the filter. The slime and mold also form because the ice-making process is exposed to the air. Manitowoc brands: Koolaire and Manitowoc Ice. Once the water trough refills and water flows over the evaporator, you can then add the recommended amount of ice machine cleaner. Frequently, leaks on the outside of the machine are caused by plumbing issues. "Ice". Dirty condenser - If the condenser dirty, clean it. Also, debris can block the screen, keeping a constant water supply from being pumped. If the ice is thin at the top of the evaporator, continue reading for the solution further down in this post under the problem shallow or incomplete cubes., The main culprit, in this case, is a stuck open Dump Valve. I suspect that in storage you experienced some corrosion of either the plug pins or the fuse in the fuse holder. You never said what power you have, single or 3 phase? Each thermistor reading is monitored continuously by using six-second average values. Learn more with us! E07 : Starving TXV Single Evaporator or Low on Charge. Its easy, disconnect the ice machine drain, careful not to make a mess. margin-top: 15px; Turn off your machine before inspecting. Below are some reasons why the ice machine is not dropping ice; A dirty machine can slow down the harvest cycle or impede ice from releasing. Performance & security by Cloudflare. Scotsman scn60 troubleshooting & Installation. Indigo not turned on - Inspect and press the power or start button. First thought was HPCO or similar, but would expect the control board to log that error instead of dump all power to the machine. The Ultimate Guide to Choosing the Right Manitowoc Ice Machine Parts Posted on May 09, 2023, Troubleshooting Safety Limit #2 on Koolaire Ice Machine Posted on July 13, 2015, Troubleshooting Safety Limit #1 On Koolaire Ice Machine Posted on July 08, 2015, How To Tell If A Dump Valve Is Bad Posted on July 05, 2015, Koolaire Refrigerant Definitions Posted on June 04, 2015, How To Read A Koolaire Model Number Posted on May 31, 2015, Access Manitowoc Indigo History Posted on April 29, 2015, Ice Machine Real Time Data Posted on April 27, 2015, Indigo Event Log Trouble Codes Posted on April 25, 2015, Manitowoc Water Level Probe, How To Install Posted on March 15, 2015, The Ultimate Guide to Choosing the Right Manitowoc Ice Machine Parts. Soak these parts in the solution for 5 minutes (or 15-20 minutes if there is heavy scaling). Check this too: How to Hide Water Heater in the Garage. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. I had pulled and checked the control board fuse, but haven't tried monitoring where the voltage is dropping out or the display plug. Step 3. Click to reveal If your specific model ice machine is currently calling for a purge, there should be voltage to the valve. Look for signs of water outside of the flood zone. E02 - Long Harvest Cycle. Next, check to see the air temperature inside is cold enough. The device plugged into the RS485 port is not communicating between the control board and gateway, The keyboard is not plugged into the control board, or it's faulty. In the plug, the top right (L1) and the one below it (L2) are the line circuit. There was a problem submitting the request, please try again. Manitowoc Indigo Troubleshooting Common Problems. Click to reveal There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Richard, what kind of help are you needing? 3. G Board Rev 4.017 Event Log only with no alert, The monitored frequencies is out of the appropriate range (probe is unplugged or there's a problem with the microphone). 135. If the ice thickness sensor needs adjustment, make sure its adjusted so the water flow, not the ice, contacts the sensor to initiate a harvest. The Manitowoc ice maker will not make ice if the compressor does not start. 2.5 Low Ice Capacity. Throw away all the old ice and clean the ice machine. Does anyone have any idea what it is or how to correct it? On the control board lower right side is a 9 pin plug for the high voltage side. The wrench light signals the harvest season as well as the freezing cycle. .m3w35-3.x-anchorCTA .x-anchor-content { If too low of voltage is supplied, the motor will not be strong enough to pump the water. Why Does My Manitowoc Ice Machine Keep Shutting Off? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This field is for validation purposes and should be left unchanged. Shop All Ice Machine Cleaners and Sanitizers Ice Machine Cleaning Video Watch the video below to learn how to clean a commercial ice machine. 2 GB or less capacity for "E" Indigo Control Board, 32 GB or Less for all other. Ensure that the machine sits balanced and level on the floor or countertop. } document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Manitowoc Indigo Series ice machines are one of the most popular models used. }, function(){ 855.550.7914| Molding in an ice machine can be common if the machine is in an unsuitable environment. After a few minutes, cycled power at the breaker and machine powered back up, restarted as normal, but continues to power off mid-cycle every time. min-width: 70%; Spade connectors are notorious for this in a high load like that machines compressor has. If the liquid line temperature drops below 60 degrees Fahrenheit for a period of time exceeding continuously for a minute during the freeze cycle. Troubleshooting by Symptom. Below are a listing of the trouble codes, that can be found inside the event log of your Indigo machine. E16 : Remote Condensing Unit Fault (CVD Only). Low ambient water temperatures below 45 degrees Fahrenheit. Once it's cleared, press the Left arrow to return to the previous screens. There are 36 Manitowoc error codes that cover a range of issues that occur within the unit. Ensure the bleach you use has an EPA registration number (this means it is qualified for use on food contact surfaces like ice machine components). Check the drains and clear any obstructions. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Home Forums The Cold Side Manitowoc Indigo Shut Down Issues. All trademarks and logos are the property of their respective owners. For more training tips on Manitowoc ice machines, learn how to reset both the NEO and Indigo model. To see the first event code, when it occurred and how many times it occurred, make sure "View ELog" is highlighted. If it is leaking, replace the valve. When power to the ice machine has been interrupted, the control board will log the event in the ELOG and stamp the loss of power on power-up, Air condenser high temperature/water condenser high temperature, 1) Liquid line temperature is too high for self-contained air-cooled machine = Air-Cooled Condenser Fault, The high-pressure cutout switch (HPCO) opened 3 times in a 4-hour period, Starving Evaporator for single TXV or low on charge, 10 consecutive occurrences where the difference of the average evaporator inlet (T3) and outlet (T4) is greater than 12 degrees F in the last 1 minute of the freeze cycle (ELOG-E07), Flooding evaporator for single circuit single evaporator (flooding evap), Average compressor discharge line temperature lasts 6 seconds of Prechill +50 degrees F (T1) compared to the average of the first 6 minutes of the freeze cycle (T2), is less than 1.05 degrees F, Flooding evaporator for dual TXV dual circuit/single evaporator (flooding evap), The compressor discharge temperature did not increase by at least 1 degrees F, and the evaporator temperature, Curtain Switch open for more tha 24 hours (Curtain Fault).
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