The activities will vary per session. Are You Already Booked? Only one transfer or exchange of ownership will be allowed per FCC. Log In to shop food, entertainment and gifts for yourself or a friend! 1 place sorted by traveler favorites. Oversized/overweight items may incur an additional fee. Currently, due to the COVID-19 pandemic, cruise lines such as Royal Caribbean are not allowing unvaccinated guests mainly children under age 12 to go ashore in many ports unless theyre on a specific ship-sponsored shore excursion deemed a bubble tour. These are special tours with extra precautions taken to protect unvaccinated travelers from the local population, and vice versa. Click on the 'Report a missing cruise' link on the 'Cruise History' tab and submit the information requested. * Norwegian encourages the responsible use of alcohol and accordingly reserves the right to permanently or temporarily revoke the drinking privileges of any guest who violates Norwegian's Guest Code of Conduct or who is deemed a danger to himself, herself or others by vessel management. 2 guests maximum. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Sapphire: Guppies Open Play: For the littlest cruisers, the Guppies Open Play offers a play space for parents to interact with their infants/ babies/toddlers 6 months - 3 years old and/or children in diapers. I am traveling with other Platinum, Sapphire, Diamond, or Ambassador guests in the same stateroom. Yes, guests may bring sealed bottles of wine on board for personal consumption. Minimum height requirement is 55" with the ability to drive alone. What do I need to know about the 10 - 12 year old sea day sign out parent authorization? Although I cancelled the Hippo slide for my son and I got the credit not him, but maybe because he was a minor?? You can also telephone, telex, radiogram or fax to anywhere in the world and be billed* at applicable ship-to-shore rates. As very few guests bring wine onboard, the team is able to easily and quickly screen these items. Step 3: 24-Hour Dismissal with Parent/Ship Notification - If the inappropriate behavior does not stop, he/she will be dismissed from the Entourage and Teen Program for 24 hours. This modified policy will now bring us in line with other travel industry procedures for transporting beverages and allow security personnel to focus on other screening efforts and not individually inspecting all beverages being brought onboard. Most cruise lines either charge the same prices for shore excursions booked online and on board or offer a discount for tours purchased in advance. $6.00 USD per hour/per child, $4.00 USD per hour/per child siblings; Fees are charged to the guests onboard account. All tours are available to pre-request at My NCL, or you can call 866-625-1167 (US & Canada) or 0845-201-8907 (UK). If you pre-book Shore Excursions or Photos prior to your sailing, the applicable discount will be applied at the time of booking. With the refreshed program, guests who have between 75-149 points will be Platinum members. Ancillary pre-purchased items include: Policies for Sixthman full-ship charters may differ. In addition, while in program, the device should be used on a limited basis as to not distract other children from the program. What is excluded in the future cruise credit (FCC) or refund? Can the youth staff assist my child in the washroom? I'm used to Royal Caribbean where the CS reps are notorious for giving incorrect/uniformed information (therefore I'm used to getting the right answers on CC). Smoking, including cigars, pipe, electronic cigarettes and vapor smoking devices, is not permitted in or near venues serving food, the jogging track, outdoor sporting venues, children's pool areas, Vibe Beach Club, Posh Beach Club or The Waterfront. One more newbie-NCL question. Peace of Mind allows you to defer decisions to a later date and therefore the cancelled cruise may not be re-booked using the FCC. And be sure to pack a sweater - the air conditioning can be chilly. I am booked on a full ship charter, am I eligible for this POM offer? You can also make dinner reservations on board the ship. For all guests applicable taxes, fees and service charges apply. Step 3: If the child is still crying, the parent will be called. Norwegian Cruise Line has introduced an enhanced room service menu. Which cruises do not qualify for Rewards points? On Norwegian Bliss and Norwegian Joy, cigarettes, electronic cigarettes, cigars, pipe smoking and vapor smoking devices are permitted at Spice H2O, starboard side. Parents can allow their 10 - 12 year old to sign themselves out of Splash Academy after two hours of participation. Fully closed footwear is required and shoes with high heels are not allowed. Solo guests cannot claim two dinners. You can also Check-In any time online up to 72 hours prior to sailing, saving you lots of time at the pier. No. (113kgs). To what reservations does the Peace of Mind policy apply? - Children who are not toilet trained are not allowed on water slides. Bookings under this circumstance are not eligible for a cash refund and will receive the original value of the FCC back to the guests profile. Log in to find and book your favorite Shore Excursions to make your vacation even more memorable. The step process for care is as follows: Parents should be aware that Norwegian Cruise Line Youth Counselors in Splash Academy on any ship are not able to assist children in the washrooms. Does the refreshed program affect the way I earn points? My parents are going on a luxury Regent Seven Seas cruise, and they said that even waiting until the next morning to book tours meant that some of their choices were sold out. Cruise Casual: the Freedom of Freestyle Cruising. Ive skipped tours in places like Key West, Florida; Tallinn, Estonia; Monaco; Nassau, Bahamas; Skagway, Alaska; Geiranger, Norway; and San Juan, Puerto Rico. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Reservations canceled using Peace of Mind the POM FCC (coupon code POM-NRD) will include: o Any original FCC, CruiseNext or CruiseFirst coupon used on the canceled reservation will not be reactivated or reissued, these items will now be included in the new Peace of Mind FCC except for the following: o Any Discount FCCs that were used on the canceled reservation will revert to the guests profile and maintain original expiration dates. Step 1: Verbal Warning - The Youth Counselor addresses the child and it is explained that his/her behavior is unacceptable and needs to be improved immediately. No action is required on your part; your membership and rewards in this exclusive program are automatic, no membership card is needed. Ive taken shore excursions around the world, both ship-run and independent, and spent many days in port wandering on my own. You will also see your Latitudes number on the monthly Latitudes Insider Offer email. What happens if there is a difference in cruise fare between the FCC and the booking? Keep reading to learn about the different ways to book a shore excursion. Splash Academy and Entourage staff are required to enforce the set limits and reserve the right to temporarily suspend drop off service to registered guests once the maximum capacity has been reached. This may mean different protocols from ship to ship based on local state or port requirements or in an abundance of caution to keep our guests and crew as safe as possible. Rewards points are not applied for Cruisetour nights or hotel stay nights. Teens are also responsible for any personal items brought to activities and events. This rule has a few exceptions. This revised policy brings the company in line with other best practice travel security protocols and reduces the need for individual time consuming screening and package inspection of large volumes of beverages. #1 Posted June 24, 2012 I haven't been on a NCL ship since 2008 so please forgive my ignorance: How early can you book a ship excursion on-line? Applicable refunds will be returned to the original form of payment sixty (60) days after the request for the refund has been made. 22688 Buena Vista Boulevard Los Fresnos, TX 78566 (956) 748-3607. When it comes to what to wear, you can go resort casual or get decked-out and look your best - its your call. Traveling with Minors Unaccompanied by Parent or Legal Guardian*: For passengers under the age of 18 traveling with an accompanying adult, who is not the minor's parent or legal guardian, a Parent/Guardian Consent Form that authorizes the minor's travel and further authorizes medical treatment in case of an emergency must be delivered to a Norwegian representative at the pier during check-in. Glad it worked out for you and I'm sure the info about 2 staterooms will really help someone else out. Dining/Entertainment: Guests that cancel on board more than 24 hours prior to the booked activity will receive a refund for their purchase in the form of an onboard credit. For the rest of the world please dial 1.732.335.3280. Food, drinks, loose clothing and personal items are not allowed. Will the youth staff contact me if my child is crying? Only the entire and full original value of Peace of Mind and suspended sailing FCCs worth 100% of the fare paid, as well as the bonus 25% or 50% FCCs, are eligible for transfer. The service charges are 100% refundable. Benefits Of Booking Guaranteed best price find a better price on any tour we offer and we'll refund you 100 percent of the price difference in the form of an onboard credit. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. Parents and Ship Security will be notified. LOG IN TO BOOK. The Late Night fee is charged to your onboard account. Discounts are valid on regular and sale-priced items but not combinable with other onboard discounts or promotions. 2) Copy of both parents/legal guardians Drivers License or other Government Issued ID. Violation of the Passenger Vessel Act (Jones Act), if applicable. Guest satisfaction is the highest priority at Norwegian Cruise Line. However, permission by a parent or guardian in the same stateroom can be granted through their mobile app. When you are ready to redeem your complimentary cruise, email AmbassadorMembers@ncl.com with the following information: No, this benefit is delivered as two dinners for two per stateroom. NCL already has. Sometimes you also need an expert guide, such as in Pompeii, to know what youre seeing. Allez sur my NCL et rservez vos excursions terre prfres pour profiter de vacances inoubliables. If you book an excursion (and pay in full) but later cancel the cruise (prior to final payment) is the excursion cost refunded? The key to getting the most from your cruise shore excursion is to know what you want and make sure the tour description matches your expectation. 5-9 year olds: Pirate, Superhero, Spy Night, Survivor, Make It To Mars, PJ Party, Glow, 10-12 year olds: Spy Night, Survivor, Hollywood, Dance Parties, Glow. Many of our popular tours sell out quickly, so be sure to reserve your "must do" Shore Excursion choices no later than two days before your cruise. No. Silver: How long will the Peace of Mind policy be in effect? Once you have exceeded the deposited amount, your account will be closed to further charges. Cigar Lounge: Cigar smoking is permitted in the designated cigar lounge. Check here before booking an award fare. Platinum: Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. In addition, guests sailing on the Norwegian Epic will have the option to pre-purchase onboard Entertainment and Spa activities. Effective for sailings July 15, 2016 and beyond, guests are prohibited from bringing any beverages -- including liquor, beer and non-alcoholic drinks such as water, soda and juices -- on board either as carry-on or checked luggage, with the exception of purified or distilled water in factory-sealed containers for use in conjunction with medical devices or for the reconstitution of infant formula; and fully sealed and/or corked wine bottles for personal consumption onboard that is subject to screening and a corkage fee (for guests 21 years of age or older). This information can be found on the guest key card and on the back of the stateroom door. Dress for the event Our newest event, Norwegian's Night Out, is the perfect opportunity to get dressed up for an evening of cocktails, fine dining and great entertainment.
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