} Before the actual cancellation, SouthWest announced they had secured another airplane from Baltimore and we would be taking off at 6:30 (which gave us false hope). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. All numbers listed below are toll-free unless otherwise noted. Would they allow my rod case in place of the 2 checked bags, which is worth $150, and allow me to check my fishing case in place of 2 checked bags, same cost! Hi Don, Specific enquiries relating to baggage can also be made on this number, or you can make comments regarding your flight experience after your trip. . Children ages five through 11 traveling without an accompanying passenger age 12 or older are designated as an Unaccompanied Minor on Southwest flights. After you have booked your cheap flights with Southwest, you can keep in touch with the airline from destinations outside of the United States. My son just got charged $75 by Southwest flying from Detroit to Baltimore on his way to deployment in Bahrain. width: 273px; Southwests checked baggage allowance is 2 bags per ticketed passenger. Hey guys, I wanted to know if anyone has ever traveled with storage bins before? Can I bring a third carry-on bag if one is a CPAP in small case. If youre flying domestically, you cant pay with cash at an airport ticket counter, however, cash is accepted at international airport ticket counters. If a Customer or funeral/cremation facility wishes to transport cremated remains via Southwest Airlines Cargo, contact Southwest . I found a suitcase I really want but its 24 inches and I want to make sure I can take it as a carry-on on my Southwest flight. To contact Southwest Rapid Rewards Customer Service, dial 1-800-445-5764. Simply use your Capital One miles to pay for your travel statement charges (e.g. Generally, you will be compensated for lost luggage by an airlines only after it is truly deemed lost (aka gone). I am flying southwest in August and I am planning on bringing along fishing poles and tackle. Kiteboards do not appear to be free on Southwests official site. All Rights Reserved. That is in the Golf Clubs section. The Most Popular Airline Baggage Fees Outlined, The Business Platinum Card from American Express, Personal: 16.25 x 13.5 x 8.5 inches (41 x 34.3 x 22 cm), Standard: 24 x 16 x 10 inches (60.9 x 40.6 x 25.4 cm), Hard-sided bicycle box falling within 62-inch/50-pound limits, Limited to 91 inches in length, 3 inches in diameter, Counts as 1 item even if packed separately, Excess size charges waived; excess weight charges may apply, Up to 2 bags are allowed to count as 1 item, even if packed separately, Up to 2 bags (1 set of equipment) are allowed to count as 1 item, even if packed separately, Excess weight and size charges apply (excluding flights between the islands of Hawaii), May be subject to a limited release of liability. Use this number to be updated with the status. Find your way through SEA! SouthwestAirlineswillprovideassistancetoCustomerwithdisabilities,ncluding during lengthytarmacdelays,in accordancewith theAirCarrierAccessAct,14 CFR Part382.Informationregardingassistanceprovidedisavailable: Southwest.com 1-800-I-FLY-SWA(1-800-435-9792) TTY at1-800-533-1305 FromuniformedSouthwestCustomerServiceEmployeesattheairport. Can the size allowance be added all together for a free check in?? 0-800-0078684 Featured Image Credit: Does Southwest allow a fourth checked bag? SEA Airport recommends reaching out to your airline directly for bag services, airlines are also encouraged to use their dedicated on-site baggage offices which are available to find on our interactive map, as each airlines policies, hours of operations, and services may vary. Make sure you have your identifiable information, stickers, bag tags, or a colorful handle on your bags, itll be much quicker and easier to find and reunite! Hi Ashlea. Thank you. Hey Emily, this is a tough question to answer as it really depends on the ticketing agent you get. Prices will vary depending on which carrier you use, the size and weight of your bag, and the number of bags youre checking. How are you planning to bring it on the plane? are available at the new international arrival facility, baggage claim, curbside, and parking garage locations to help transport luggage. That is a little bit larger than Southwests max linear dimensions, but since it is close it is unlikely that they would measure it so you should be fine. With Southwest Airlines you can bring both a carry-on and two checked bags for free! Send us a message Responses may take 10 days E-mail Join our Community Share with other travelers Connect Additional Phone Numbers Baggage - (Delayed/Damaged) 1-888-202-1024 Call Cargo 1-800-533-1222 Call En Espanol 1-800-826-6667 Call Flight Information 1-888-792-8747 Call Group Travel 1-800-433-5368 Call International Customer Service View Steps To Follow. Be sure to enter any relevant contact information in your documentation, such as your phone number, address, and email address.Missing baggage on Southwest can be found easily. Whether checking your bags or carrying them on, as long as they fall within the very reasonable limits, you won't need to take out your credit card to pay for baggage fees. Im bringing two carry-ons. External site which may or may not meet accessibility guidelines. If you are checking large media camera equipment. All of them should fit within the Southwest guidelines as well! Information constitutes acceptance of our Terms and Conditions. See checkpoint wait times, track flights, log your parking spot, and more! You receive 2 free checked bags, 1 carry-on bag, and 1 personal item, all free on Southwest flights. Your first 2 checked bags are free. Chri C&W COVID-19 cleaning informational flyer. I wish others luck in finding their luggage and remember to thank the customer service agents for their service. Meanwhile, if you are still at the airport premises, try speaking to the lost and found team and providing them with some details about your lost things. Save all your bag tags from your trip on your luggage during your trip just in case! Unaccompanied Minors may only travel on nonstop or direct flights. Southwest is the only airline that provides 2 FREE CHECKED BAGS for all fares. For missing or delayed luggage, please contact your airline directly for assistance. Is your baggage lost on the Southwest flight? All Rights Reserved. Customer Support & Services salaries - 10 salaries reported. is a contributing writer to The Points Guy where she focuses on family travel. I understand how frustrating that can be, especially with a baby! You may have to exit security, claim your bag, then check it with your out-bound airline. DENVER Hundreds of Southwest customers are left with canceled or delayed flights as the airline is still operating under a "State of Operational Emergency."According to FlightAware, on . In collaboration with the Transportation Security Administration (TSA), the Port of Seattle is optimizing theoutbound baggage handling system (BHS) at Seattle-Tacoma Internatio To ask an airline question (including reservations, luggage, cargo, and wheelchair services) please contact your airline directly. This bonus value is an estimated valuation. Be prepped for security screening for you and your bags through TSA. 3+ Bags: $75. baggage fees) within 90 days of purchase at a rate of 1 cent per mile. .facebook-share-button-command--button { It is not their fault that this is happening but it . What if we are 4 passengers in 1 booking. If this is how Southwest airlines is gonna treat peoples property I rather fly with someone else. How strict is Southwest on the measurements of checked bags? Thanks for reading! Skyscanner Southwest Promo Codes and Deals, Southwest Black Friday and Cyber Monday Flight Deals, The Pros and Cons of Flying with Southwest Airlines in 2019, 6 Ways to avoid checked baggage fees on Southwest Airlines in 2019, Southwest Airlines Launches Flights to Hawaii. The Department of Transportation has information on airline regulations on lost, damaged, or delayed baggageto help guide you. Privacy Policy. 1-855-202-3402 (En espaol), Calling from Belize border: 0; Each bag must not exceed 50 lbs and 62 inches (L+W+H). Customers calling from outside of the U.S. should dial 1-310-782-3011. International call charges will apply. .swa-footer--copyright-text a{ For missing or delayed luggage, please contact your airline directly for assistance. I filed a report at the airport, but they have given me no information about where my bags could be. You can return to the gate area as soon as possible(your arrival gate) and talk to an airline agent to inform them about your item. 1-855-202-3403 There is information in the previous heading. Special luggage FAQ Im going on my first flight this weekend and am bringing two carry ons (backpack and purse) and one luggage. Checked baggage FAQ Hopefully they will get you squared away quickly. If you'd like to add a comment to this article and share your valuable feedback and opinions, please All airport baggage storage has been suspended by order of the Transportation Security Administration (TSA). } See your arrival or departure time, baggage claim number, gate and more! You can find everything posted on Southwest's website regarding lost baggage here. Christmas Eve - 12/24 - 8:00 a.m. to 6:00 p.m. Safe travels! Erin currently maintains her status as Alex's adventure-seeking partner-in-crime and contributes to Upgraded Points through in-depth content creation and relationship management. After the two complimentary checked bags, each additional checked bag will cost $75 each way. Use our Help Center or features in our app to book, change, or cancel your flight. Will a student ID work? For golf bags and surfboard bags, weight limits do apply. (They would be their respected sizes and weights, of course.). According to Southwests baggage policy, 50 pounds is the maximum weight for a checked piece of luggage. Use of the Southwest websites and our Company Offer ends 7/10/23. Services services We've got great options if you've got time. Contact the Southwest lost and found desk as soon as you realize that your item has been lost. . The wheels are important, too, as I am disabled and travel solo. She caught the travel bug just after high school when her grandmother took her on a 2-week, whirlwind trip around Europe. height: 6px; However, the airline generally offers refund of up to $3500if you have lost your item. But since you are allowed two bags per passenger, you are better off with two bags that fall within the size and weight allowance than one larger or heavier bag. You can take a backpack and a carry-on item on Southwest, provided that one of the items does not exceed 16.25 x 13.5 x 8.5 inches and the other item 24 x 16 x 10 inches. Your first 2 checked bags are FREE with any fare, and the extra/excess fees are a simple $75 each. My suit case has a measurement of 30x 20 x 12 which equals to 62 linear inches. This site does not include all credit card companies or all available credit card offers that are on the market. Can I take it with me to Sacramento? At some airports a bag tag will print out,you can affix it to your bag, and then drop the bag off with an agent. At other airports, you will be directed to talk to an agent to drop your bags. In either case, have your ID ready for all passengers in your party. With Southwest, you can bring 2 checked bags, 1 carry-on bag, and 1 personal item, all for free. Moreover, there are several steps you can take if you lose something while flying on Southwest Airlines. I bought a soft Southwest travel bag to put it in (not a box). If you would prefer to ask your travel questions in Spanish, you can call Southwest on 1-800-VAMONOS (1-800-826-6667). Baggage services are an airline policy and operation so unfortunately the airport itself doesn't handle baggage operations or have access to their tracking systems. At the kiosk scan your boarding pass, enter your confirmation number, or your Rapid Rewards numbers. If you bring two carry-ons then yes you will be charged for the second one. Southwest Airlines Co. All Rights Reserved. left: 482px !important; Stephen M. Keller via Southwest. You can contact Southwest Customer Service through methods including: To save you time, heres some answers relating to Southwest customer service commonly asked questions that you may find useful. Yes, it should be able to be checked if it meets the size and weight requirements. 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You'll get the latest news, information, and promotional offers from Southwest all in one sweet email. div.footer div.flex-placement a:hover { If I only have 1 checked bag, will I be charged if say, the bag is 55 pounds, which is still a lot less weight than what 2 bags would weigh? Make sure your name, phone number, and email are on a personal bag tag. Southwest Airlines does not allow passengers the ability to prepay for luggage. The process of tracking down a lost item on Southwest is not that difficult. [data-class="swa-g-screen-reader-only"] { What happens if my baggage is never located? Losing something while traveling can be an incredibly frustrating and inconvenient experience. Customers may be required to present identification. She had just arrived in Phoenix today from a Christmas. Summer Travel: Arrive early at the airport and prepare for longer wait times during this busy summer travel season. Get started here. On many other airlines, you might spend hundreds of dollars to travel with these items. Welcome to the Community! How will my delayed baggage get to me? Further, FlightConnections.com might be a good site to explore routes between those particular destinations. If you're self-checking your luggage make sure it isattached to the bag's handle correctly or ask the ticket agent for help. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. Clock remains ticking! elijahbrantley Aviator A I understand how frustrating that can be, especially with a baby! Specific enquiries relating to baggage can also be made on this number, or you can make comments regarding your flight experience after your trip. No matter where you left your things, turn to Southwest Airlines Lost and Found department in any way possible and get the help you seek. I wanted some clarification, please. These smaller items can be stored under the seat in front of you and should be no greater than 16.25 inches long by 13.5 inches wide by 8 inches tall as that is the size of the space underneath Southwest seats. as each airlines policies, hours of operations, and services may vary. For the Contact options shown below, visit Contact Us on Southwest.com. 3 Each additional bag and any oversized bag (more than 50 pounds or larger than 62 inches) is $75 per item, one-way. Some are a bit more lenient and some can be pretty strict. For the Contact options shown below, visit Contact Us on Southwest.com. Southwest asks that it be a hard-sided golf bag. font-weight: bold; I know each bag after the two free checked bags are going to cost $75 a piece. I recommend you contact the Southwest customer service team directly for an answer to that at 1-(800)-435-9792. For any Items Left at TSA Checkpoints: 1-866-289-9673. You can let the other passengers get down and buy yourself some time to search for your lost item. You may actually be able to bring your walker onboard the aircraft with you. } If you believe your item was lost within the airport, contact your respective airport locations lost and found department. font: italic normal 11px/1 Arial; /* Air CheckIn Banner Button Fix */ You cant however check a huge, overweight bag and have them count it as 2. With the Southwest baggage rules, your first two checked bags are free as long as they fit within the allowed weight and size limits. Southwest airlines take the extra step to help passengers find lost items. Contact Southwest Customer Service in the United States. .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { 800-083-1178 (En espaol), Southwest Vacations If you're making a connection with two different airlines, make sure to check if both airlines are partners. Customer Support and Services salaries - 14 salaries reported. However, when you are certain your item was on the aircraft, contact Southwest Airlines as soon as possible. 1-844-670-7990 (En espaol), Calling from Jamaica If you think you left something on the plane and you are already out of the airport, you can contact Southwest Airlines Customer Service. Your carry-on item can be stored in the overhead compartment on the plane and must be no bigger than 24 inches long by 16 inches wide by 10 inches tall. Southwest Airlines En Espanol: 1-800-826-6667, International Customer Service: 1 (800) 435-9792, For any Items Left at TSA Checkpoints: 1-866-289-9673, Any additional information or documentation that could help Southwest Airlines find your item. Yes, Southwest should accept it as a free piece of checked baggage as long as it does not exceed the 50-pound weight limit. Also, a set of golf clubs starts out at 50 inches high, meaning it will certainly exceed the 62 inch limit. Be sure to keep your receipts if reimbursement is a feature you have. Southwest counts pet carriers as either your personal item or carry-on, although you'll need to pay an extra pet-in-cabin fee. For questions relating to your flight, call Southwest Customer Service from the United States by dialing 1-800-I-FLY-SWA (1-800-435-9792). Outer garments or other wearable articles of clothing. Book a flight with Southwestairtrip for minimum fares. If you realize that you left an item onboard the plane, notify a Southwest Airlines Customer Service Agent before leaving the airport. Will I be charged for it? white-space: normal; Thanksgiving - 11/24 - 8:00 a.m. to 6:00 p.m. There are two luggage assistance providers that operate at SEA for domestic flights, you can contact both providers for availability and pricing by calling: Express Bag Services: 206-661-3560. $42,327 / yr. If your bag is 51-100 pounds youll be charged an overweight bag fee of $75 per item. If not, do you have any recommendations on affordable options that meet southwest standards? (H plus W plus D). We really appreciate it! If you want to see static maps, you can view Baggage Storage Air travel is exhausting, and losing something on the go is even worse. Thank You, Southwest! Personal items include items like purses, briefcases, camera bags and laptop bags. } Axel Baggage Service LLC: 206-631-1323. Call these phone numbers if you have any queries related to your travel or Southwest Airlines lost baggage, and the airline's team will be happy to assist you. What is Southwest Airlines infant policy? The only way to board earlier is to purchase a Business Select fare, be an A-List/Preferred flyer or purchase Early Bird Check-in. Unfortunately, one of my suitcases was missing a wheel but I was offered an additional $75 travel voucher. Is this correct? How to use flight credits For ADA or language assistance, contact the Airport Control Center at 801-575-2401. Information constitutes acceptance of our Terms and Conditions. If youve left the airport, contact the airports lost and found. Checked baggage Carryon baggage Special baggage and sports equipment Lost or Damaged Baggage Flying with Baggage Internationally Baggage embargo I also tweeted at them for some extra attention. Terms of Service apply. Hi Fedlor, For an explanation of our Advertising Policy, visit. As long as you are only checking two bags per passenger and your bags are within the size and weight limitations, you won't face any baggage fees. Southwest allows many sports equipment bags to fly free and count as part of your checked baggage allowance. SmarteCartes are available at the new international arrival facility, baggage claim, curbside, and parking garage locations to help transport luggage. * small nap sack This site does not include all credit card companies or all available credit card offers. Follow the prompts to add your bags to your reservation. Its listed as free here though. Thanks. Disclaimer: Calm your travel plunge and do not just end it in the short breath with Southwestairtrip and the amazing facilities we offer. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and p. rior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. Additionally, not all international phone numbers will work with mobile or pay phones and may require a landline. 1-844-670-7914 Oops, I left something on the plane. Below are the numbers you can call Southwest Airlines lost and found for: Call these phone numbers if you have any queries related to your travel or Southwest Airlines lost baggage, and the airlines team will be happy to assist you. Did you file a damaged bag report at the baggage service office when you discovered your bag was busted open? Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and prior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. Call these numbers if you would like to speak to a customer service representative. Please view our advertising policy page for more information. When you travel with Southwest, we have your well-being in mind.In response to the COVID-19 pandemic, we've made changes to our operations and procedures to better support the well-being and comfort of our Employees and Customers and well continue to evaluate our policies and procedures as we learn more. Check to make sure that the city shown on the claim check (s) matches your final destination. Filing a lost items claim is a process that requires some basic information, and there are a few things you should do before submitting your claim to the airline. } 2023 Upgraded Points, LLC. Will they accept it free of charge as one of the checked bags? Thanks. Give them as much information about the item as possible, including a description, size, and identifying marks.
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