We can handle shipments via UPS and FedEx. The Warranty Checker tool will provide you with information about the product, the date of purchase and the warranty expiration date. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Tumi Repair Center Hans-Bckler-Str. Your product will be returned free of charge. Yes, you can replace the wheels on a Samsonite suitcase. The Samsonite Repair Center offers repair services for all its products at locations across the United States. Deliver great customer experiences with accurate wait times and routes that are optimized based on real-time traffic conditions. Order total in cart must be $150 before tax to receive free shipping. When it comes to repairing luggage, it is a difficult question to answer. Free delivery starting from 100. They offer a wide range of services, from minor repairs to more extensive work such as replacing zippers, handles or wheels. Are you sure you want to remove the following product from the bag. Order total in cart must be $150 before tax to receive free shipping. The samsonite authorized repair center locations can help with all your needs. To contact them, dial a number, send an email, or visit their website. For more information, please call 1-800-265-4933 or visit our website at www.southmaniteservice.com. A broken wheel on a suitcase can be repaired with the right tools and knowledge, without the need for the entire bag to be replaced. Beverly Center - 8500 Beverly Blvd. With a few simple steps, you can get your Samsonite zipper working like new again! Were sorry, we couldnt find any stores near this location. I assumed it would be a matter of days before the plastic wheel fell apart entirely. What is the best way to clean my product? My product will be picked up at home. The third step is to order 76mm-wheels from The Flight Attendant Shop. that shows it may be opened by the master key. The warranty covers both new and pre-owned products. You can highlight your store locations with custom colors and elements. Our products are measured including handles, wheels, bottom glides, side pockets and other external parts. by Johan Jokich | Jan 13, 2023 | Luggage Brands. Companies that use tools such as GetHuman Phone, which allows you to call a company while leaving the area where you are waiting on the line. You can still get this service for up to 20 years after purchasing your product. Star Princess Luggage Allowance: Everything You Need to Know. See our videos for more info on specific cleaning instructions per material: TSA stands for Transport Security Administration. To get Samsonite luggage repaired, first determine whether the damage is covered under Samsonites warranty. The Best Toll-Free or 800 Number for Samsonite.com Customers? Order Confirmation emails do not guarantee that orders will be shipped. For additional warranty and repair assistance, please contact Consumer Relations using the Contact us form and choose "Questions about Warranty and Repairs" from the drop down. This warranty is intended to give you specific legal rights. Macy's. Pasadena, 401 S Lake Ave, Pasadena, CA 91101. Prospect, IL, 60056 Phone:847-797-1270 Irv's Luggage Repair (emporium) 2200 S. Busse Rd Mt. Wait time is currently 7 minutes. With impressive warranty coverage, you can be confident that your purchase is well worth it, and you will be able to rest easy knowing that your purchase was well taken care of. Its no wonder, then, that so many travelers are interested in the question of whether or not Samsonite repairs broken or damaged luggage. Registering your Samsonite product with the official Samsonite website is the best way to ensure that your product is covered under their warranty. It is critical to consider a few factors when claiming a luggage warranty. Consequently, any damage caused by water, will not be covered by our warranty. To locate an Authorised Service Centre anywhere in the world, click here. On the back side, the right and left wheel of the bottom shell. Offer ends July 12, 2023 at 11:59 PM PST, Offer not available in Samsonite Stores or Samsonite Factory Outlet stores. You can find the nearest UPS Access Point here: https://www.ups.com/dropoff. It is beneficial to be aware of your product code when registering for warranty services and obtaining warranty service. Space #712, Los Angeles, CA 90048. No promo code needed, price reflects discount. Contact a location near you for products or services. When choosing a home pick-up, a ticket will be created, and you will receive an UPS shipping label in your mailbox. Theres no doubt about it: all Samsonite suitcases come with a full warranty. Ariels Shoe Repair, Inc. is a shoe repair company that repairs and refreshing a wide range of shoes and accessories. Free Standard Shipping On Orders Over $150 - no code needed. I have bought my suitcase in another country/continent. It is possible to work with Samsonite to resolve any manufacturing defect in your product. It links to an online form for you to complete. Samsonite customer service is renowned for its excellent support. We invite you to create an account on this website and identify your product and defect(s). In this mail you will find a link to a payment page. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Sign up for exclusive offers and the latest updates. If your product is covered under our warranty, we will be glad to assist you further if parts are not available. Learn More Carry-On Guide Read More Lock Instructions Guide Read More Products made by Samsonite are covered by a limited 10-year Global Warranty that covers manufacturing defects in workmanship and materials. 1ST FLOOR, Ayala Center Cebu Cebu Business Park, Archbishop Reyes Ave. (032) 8232-6708. What is the best way toclean my product? How shall I pack my parcel? You can also visit one of our Samsonite Company Stores for assistance in shipping your luggage at a minimal charge. Offer ends July 12, 2023 at 11:59 PM PST, Offer not available in Samsonite Stores or Samsonite Factory Outlet stores. First, try lubricating the zipper with a small amount of WD-40 or other lubricant. The warranty covers any defective materials and workmanship, so you can be sure that youre getting the best value for your money. It will be much easier to get your suitcase rolling if you have the necessary knowledge and tools. Style your maps with custom markers, lines, colors, polygons, and images. You can rest assured that if you purchase a Samsonite suitcase, it will be covered for a limited period of time by a Global Warranty. Message *. A watch is a very sensitive precision instrument which requires servicing by highly trained and skilled technicians using special tools developed by Seiko. If you bought your suitcase online/abroad/at a store different from the store where you return it back for repair, our local servicepoints should be able to assist you further. Order Confirmation emails do not guarantee that orders will be shipped. Samsonite Luggage Website (281) 644-6686 Traveling with Metal Detectors: Can You Bring Them in Your Carry-On Luggage? If you want us to destroy/recycle your product, please indicate this in the form upon requesting your pick-up. No promo code needed, price reflects discount. Some exclusions may apply, excludes Limited Time Offers, Clearance, Bartlett, Carbon 2, C-Lite, Ibon, Maxsum Eco, Pivot 2, Silhouette 17, Stack'd, Stryde 111, Tenacity, Valor 2.0, Classic Business 2.0, Nutech, and Sarah Jessica Parker. . If the lock is not TSA approved, you may have to buy a new one to keep your luggage safe. For the most comprehensive range of gemstone and natural mineral products, visit www.semanite.com. History Sustainability Made in Europe Corporate Gifts eGift Cards Store Locator More sustainable luggage & bags. Please note that we may not have service centers or brand representatives in some remote countries. Sign up and get access to exclusive offers & the latest updates. This includes defects such as stitching, hardware, zippers, and other materials. Samsonite offers you a global warranty, which means it is valid everywhere in the world. The Authorized Repair Center will make the final determination on the status of the product with the possible following outcomes: If the product is repairable and covered under warranty, the product will be repaired at Samsonite's expense and returned to you. It is not valid on gift cards, clearance items, holiday specials or previous purchases. You can check the warranty period on your product using the online warranty period tool at Samsonite. 3 Directly: You can also take the product with the enclosed label on the box to a nearby UPS Access Point. Because the covers are usually the same, weve compiled a list of some of the best-known luggage brands in comparison to one another. Is this warranty applicablehere in Europe? If you want your suitcase to function properly again, youll need to replace its wheel. This offer is valid on products that display the promotional message. See also our lock instructions. Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. This offer cannot be combined with any other coupons, discounts and free shipping offers. How Many Pounds of Luggage Does Sprint Allow? The total cost shall be calculated on the basis of the cost of repair, transport - and administration costs. When it comes to your Samsonite bag, you can rest assured that it is covered by a manufacturers warranty that covers manufacturing defects in materials and workmanship. Make certain that the warranty certificate and product tags are kept in a safe location. With the help of our tutorials (FAQ-Spareparts), you can easily do the repair yourself. - Thoroughly pre-rinse with warm water to loosen and wash away surface material, grit and grime. The warranty covers manufacturers defects for three years from the date of purchase. You can equally file a claim with the carrier in the interest of receiving proper compensation for your damaged item. Below are listed addresses, telephone number, fax and opening days of the Samsonite Service Repair Centers in Long Beach, California.. Samsonite technical support center in Long Beach, California So, if you want a warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service. The warranty is utilized through our authorized repair centers, and the centers will determine whether the damage is due to a manufacturing defect or not. A team member will contact you by phone to obtain this information securely if necessary within 5-7 business days. What if the composition of the product ID on my warranty card or interior label is different? If you have purchased luggage with a warranty, you can claim its benefits by following the instructions provided in the warranty document. You can call 1-800-265-4933 from 9 a.m. to 4 p.m. If it is a manufacturing defect, they will repair your luggage and bill Samsonite directly or order you a replacement bag if something is unable to be fixed. Find nearby samsonite authorized repair center. There are three types of suitcase wheels: black, spinner, and suitcase wheels. 6 59423 Unna Germany +49. Shop.samsonite.com does not offer price and/or promotion matching.. . If order total is not met, a $10 shipping rate will apply. our authorized repair centers, submit a request below or contact us for more information. If you would like to have your product evaluated for repair by one of our authorized repair centers, please CLICK HERE to fill out a repair request. All of our parts are made of high-quality materials and can withstand years of use.
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