Colt Online Use Colt Online for the quickest, and easiest way to get support - streamline raising and support tickets for all support channels through our interactive portal. By using traditional methods, we aspire to deliver the highest standards of excellence in the industry. I emailed Eric Easton with before and after pictures that have dates on them to show what it looked like before they received it. You can contact us about support queries for Australia with the following details: Thanks! I talked with someone named Marci in shipping which was rude. It offers pistols, revolvers, rifles, and accessories. I called customer service several times and get no where with them. This problem has been solved: Problem 1QCP Chapter CH20 Problem 1QCP On March 6, Colt Manufacturing Co., a handgun manufacturer, sponsored a farewell dinner for one of its officers, Marc Fontane. You can use Colt Online for the quickest way to get support, Call our dedicated technical support teams, Join thousands of people from companies like IBM, Intel, and General Motors by subscribing to Market Pulse news below (or learn more, 2023 Colt Technology Services Group Limited. Simply enter your issue and country of origin, and we'll direct you to the best team possible to fix your issue over email. BBB Business Profiles may not be reproduced for sales or promotional purposes. If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. Frequently Asked Questions Q. Yes, you may if you are more comfortable with that. Please feel free to contact us! F-SERIES PRECISION WORKMANSHIP AND INNOVATION, PPS Lightweight and slim pistol for concealment, PPK Iconic Slim Pistol, ideal for secret agents, PPK/s Iconic Slim Pistol, also ideal for secret agents, Q4 Steel Frame Precision Machined, Performance Carry Pistol, CCP Lightweight and slim pistol with Softcoil Technology, Q4 Steel Frame Precision Machined, High Performance Pistol, Q5 Match Steel Frame Superior pistol performance taken to the next level, P22 Q Small Frame Rimfire Pistol for Target Fun, Q5 Match Steel Frame Patriot Fused with Patriotic History, Q5 Match Steel Frame Black Diamond Special Edition Diamond Like Carbon Coating, Q5 Match Steel Frame Black Tie Special Edition Stinox Coating, Q5 Match Steel Frame Vintage Traditional Case Color Hardened. With this in mind, Colt Online has been developed to put you in control. For examples, please look at our Galleries of Completed Work and see for yourself. If you would like to track your order, please visit your Account Profile page. You can contact us about support queries for Japan with the following details: Thanks! Apologies for any inconveniences this has caused. No, Colt is providing packing material and a free shipping label. The lower receiver assembly is all you need to include. A. Explore work from home during COVID-19, remote work support and work-life balance. Certain states may require the rifle to be returned to you through a FFL. I received a new bolt carrier group from them that looks like the staking machine for the carrier key slipped and hit the main body of the bolt carrier. Box 1868 Hartford, CT 06144-1868 Find the closest dealer near you. They stated "Because you have shined the outside of the gun we cannot take that gun back and sell it to someone used" They intend to "fix" it and return it, a demonstrably defective firearm that is now in "fired" used condition. Our teams are available around the clock globally to help you get the support you need, when you need it. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. Please enable JavaScript on your browser and try again. Visit ColtRepairMSR.com and follow the instructions on the website so we can send you packing material and prepaid shipping label to you, free of charge, via FedEx. When confronted, the CSR responded "We can't resell as used a gun that is polished". Furthermore, please be advised your FFL may, charge additional fees for their service and Colt is unable to reimburse you for these additional, and follow the instructions on the website. Colt's Manufacturing has 811 employees, of which 12 are in a leadership position. We aim to please and look forward to building lasting friendships! I found out that it had issues. Date of transaction. In reference to the complaint received, in the interest of User does not have to select a country if they click this link. Call any of our dedicated support lines. They also have not responded to an email. It actually has fired while out of battery striking the primers edge which is very dangerous and I have video and pictures of that . How can a multimillion dollar manufacturer not have a team dedicated to respond to customer issues especially after paying top dollar for the product? your MSR back to you within fourteen (14) days of receipt. Purchased a firearm from a local dealer new, When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Jobs; Career; Companies; Post Job; Sign In. They told me that my stainless model was actually made from carbon steel (highly susceptible to corrosion). Now my new firearm that cost me 900 looks horrible. Pricing; Resources; Financial markets. Q. STAINLESS, COLT PYTHON, SAA, DIAMONDBACK, TROOPER, DETECTIVE SPECIAL, 1911. Colt follows all state and federal laws and will require proof that you are legally permitted to own the MSR before returning it to you in a restricted state, such a copy of identification showing your status as a police or peace officer. Visit ColtRepairMSR.com and follow the instructions on the website. If you are based in Asia, you can also view ourColt Online Asia Guides. The company also provides firearm repair and refinishing services. Colt has been providing quality firearms for the US Military since Samuel Colt's first US Patent in 1836. Customer service as a differentiator in manufacturing | Salesforce research Customer service in manufacturing is no longer a value-add but a necessity. They were taken before sending it to colt. A. Colt advises you to follow the inspection steps on, marked with F1, F2, F3 or F4 it is not affected by this recall. Visit ColtRepairMSR.com and follow the instructions on the website so we can send you a boxand prepaid shipping label, free of charge. Adopting a more customer-centric approach and delivering personalized service can help manufacturing companies increase customer retention and win over new customers. Please contact Colts special Customer Service line at 1-800-971-3216, Monday through Friday between the hours of 8:30 am and 4:30 pm EST, so they can personally help you. Jobs; Career; Companies; Post Job; Sign In. Colt AR15 / Sporter 9 rnd Aluminum Magazine . Colts Manufacturing Company LLC (Colt) has recently discovered a potential safety issue with certain of its semi-automatic only Modern Sporting Rifles (MSR). Reset. . New media New comments Search media. If allowed by your state, you can ship it to Colt at any FedEx, Visit ColtRepairMSR.com and follow the instructions on the website so we can send you a box. I gave them my ffl info and then I didnt hear anything back. Log in to Colt Online 2. service@guns.com Call (866) 582 . Are you an Individual Consumer, Federal Firearms Licensee, or a Law Enforcement Agency? The companys FAQ explains, It is a quick repair and Colt willmake everyeffort to perform the upgrade and shipyour MSR back to you within fourteen (14) days of receipt. Owners who have installed an aftermarket trigger should still visit the website or call customer service to determine if their gun is subject to the recall. Read today's "The Armed Citizen" entry for real stories of law-abiding citizens, past and present, who used their firearms to save lives. Get exclusive updates, promotions and stay connected with what's new! We are pleased to confirm that your site can be reached by Colt Fibre Network. Search. The following chart lists all of the serial numbers for those models that may potentially be subject to the recall, however not all MSRs within these serial number ranges are subject to this recall: A. Make sure you click Allow or Grant Permission if your browser asks for your location. All rights reserved. Customer Support form for repair requests. All of this is done by hand, using time honored, traditional Colt Custom Shop Techniques further honed by our craftsmen. By using traditional methods, we aspire to deliver the highest standards of excellence in the industry. Well guide you through the process. Click here to be taken to our list of support contacts. For US Customers only, outside of the US please contact Walther Germany. We're currently not able to reach the Colt API. SALE; Firearms; Rifle Chassis and Stocks; the customer. Once in my possession again, and still unfired by me, I decided to try dry firing(w/ snap caps) to verify the repair. Stay in the know. through Friday between the hours of 8:30 am and 4:30 pm EST. Want to learn more about Colt Online, or are having trouble finding what you need? Today they continue to provide high quality firearms to the civilian market through a variety of product offerings like their iconic Colt Python and M4 Carbines, as well as their Colt 1911line of firearms. Learn more about the Colt's Manufacturing's demographics and statistics by exploring diversity metrics and key facts about the company. Colt Custom Shop SAA Order Form. An RMA and prepaid shipping label have been provided to Obtain service information and raise tickets for technical support, Update billing details and raise account enquiries, For existing incidents - your incident (ticket) number, For technical enquiries - your circuit reference number, order number or service ID, For invoice or order enquiries - your OCN (customer) number. Theres a noticeable burr on it and you can run your finger on it and feel it. Q. I am a Law Enforcement Agency with multiple affected Colt rifles; how should I proceed? By signing up you agree to Guns.com's Discovered a malfunction within my product and requested warranty work. If you would like to track your order, please visit your Account Profile page. Dealer Locator FIND A DEALER The front sight was pinned in so it wasn't an easy fix. Call us Call any of our dedicated support lines. For examples, please look at our Galleries of Completed Work and see for yourself. CR6921, CR6921-EPR, CR6933, CR6933-EPR, CR6960, LE6920-EPR, LE6920MPS-B. Colt's Manufacturing Company LLC | Better Business Bureau Profile . I have been trying to call and email for over a week spending around 15-20 minutes holding with no answer. Colt's Manufacturing is a company that designs, develops, and manufactures guns. Your one stop customer portal to manage your Colt services. If the original hammer you removed. Within 30 or less pulls, the trigger return spring broke again as well as the trigger disintegrating. . If the original hammer you removed from your MSR when installing the aftermarket trigger group is marked with F1, F2, F3, or F4, you should discard it and no longer use it. I also want to provide video and photos of the issue. We use cookies to help us deliver our services and collect customer data. After firing It. Please select the region that you would like to explore today. BBB is here to help. That's all you need. No, Colt discovered this issue during routine quality testing, and we are addressing this issue, A. With Colt Online the information you need about your Colt services is just a click away. We offer a wide variety of refinishing options to restore your firearm to its original Colt factory beauty. Colt has identified the cause of this condition as being hammers installed in certain MSRs that do not meet Colts specifications. Frame was rubbing on slide causing marks on slide. So they sent it back to colt. from your MSR when installing the aftermarket trigger group is marked with F1, F2, F3, or F4. Serial numbers and model markings of the MSRs potentially subject to the recall include: AR-15 A4s with serial numbers from CAR022851 through CAR023250; Carbines from CR036354 to CR099599 and CR713001 to CR722100; M4 Carbines CR716801 through CR721500; and M4A1 Carbines from CR021580 to CR022024. I have purchased one of Colts new ******** ****** revolvers for over 1500$. A. Colt advises you to follow the inspection steps on ColtRepairMSR.com. This gun should be destroyed by the Manufacturer, not re-sold. Colt will not perform work on firearms that have been previously modified by anyone other than the Colt Custom Shop. I cropped the pictures bigger in the places where the damage is at to show up close that no damage was there before sending it to them. A. A. Please have the retailer or gunsmith, include a copy of their FFL in the shipping box. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. The balance is NOTE: Use theCustomer Support form for repair requests. Q. He said they will take care of it and for me to send it back to them. The recall only covers the following MSRs manufactured beginning on March 5, 2021: AR15A4, CR6700A4, CR6920, CR6920-EPR, CR6920MPS-B, CR6921, CR6921-EPR, CR6933, CR6933-EPR, CR6960, LE6920-EPR, LE6920MPS-B, LE6920-OEM1, LE6920-OEM2, LE6920-R, LE6933-EPR, SP633784, and LE6920SOCOM. Back; On Demand Hub. Call (866) 582-4867, PO Box 1131 13800 Nicollet Blvd Burnsville, MN 55337 2023Guns.com. Use the Q4 & Q5 Optic Plate Request form to order your optic plate. I contacted colt directly and they claim it wont effect anything and its cosmetic. Note that complaint text that is displayed might not represent all complaints filed with BBB. Apologies for any inconveniences this has caused. Ive called several times every day and have been able to speak to no one. If you have any questions and would like to speak to a Customer Service Representative by phone, please call Colt at 1-800-971-3216Monday through Friday between the hours of 8:30 AM and 4:30 PM EST. A. create service steps to inhance customer experience. We're currently not able to reach the Colt API. Product was mailed in and sent back and placed on my shelf for a couple months. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. After completing a trip to the range, I noticed that the front sights were extremely off. I told them Id be fine with one of the options. COLT PYTHON, ANACONDA, KING COBRA. Yes There are 2 helpful reviews 2 No There are 2 unhelpful reviews 2. . *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. It is a quick repair and Colt will. +0800 358 3999 (Toll-free) / +44 207 862 6087 (Direct), +44(0)20 3481 9900+44(0)800 358 1879 (Toll-free), +0800 880 990 (Toll free)+ 43 1 253 07 02(Direct), +0800 507 01 (Toll free)+32 2 790 16 29(Direct), +81-3-5617-2342 (International Dial-in Number)1-800-0640854 (Toll-free), +81-3-5617-2342 (International Dial-in number)10-800-852-1053 (Toll-free), +81-3-5617-2342 (International Dial-in number)10-800-152-1053 (Toll-free), +81-3-5617-2342 (International Dial-in number)800-903-246 (Toll-free), +81-3-5617-2342 (International Dial-in number)001-803-852-9359 (Toll-free), +81-3-5617-2342 (International Dial-in number)0120-525-135 (Toll-free), +81-3-5617-2342 (International Dial-in number)1-800-805-988 (Toll-free), +81-3-5617-2342 (International Dial-in number)0800-77-0037 (Toll-free), +81-3-5617-2342 (International Dial-in number)800-852-3528 (Toll-free), +81-3-5617-2342 (International Dial-in number)00798-8521-9360 (Toll-free), +81-3-5617-2342 (International Dial-in number)00801-855-942 (Toll-free), +81-3-5617-2342 (International Dial-in number)1-866-486-4540 (Toll-free: Mainland)1-888-346-9110 (Toll-free: Hawaii), +1 31 548 7388+1 800 216 0048 (Toll-free). Great! 1. Yes, Colt will replace the hammer on the MSRs affected by this recall. All Rights Reserved. The Custom Gun Shop will fine tune and accurize your competition gun for ultimate performance. A. . Just the lower receiver assembly. No, Colt is upgrading the hammer in keeping with its commitment to high standards. Take a look at our table of services below. Copyright 2023 National Rifle Association, Women On Target Instructional Shooting Clinics, Volunteer At The Great American Outdoor Show, Marion P. Hammer Women Of Distinction Award, Women's Wildlife Management / Conservation Scholarship, National Youth Shooting Sports Cooperative Program, Fightlite Industries SCR: The AR Rifle With A Traditional Stock, Springfield Armory Saint: A Top-Selling AR-15, Winchester Issues Recall For 9 mm Ammunition, First Look: Springfield Armory SAINT Victor 5.56mm with Law Tactical Folder | An Official Journal Of The NRA, New: Armaspec Fulcrum Ambidextrous Safety Selector | An NRA Shooting Sports Journal, WATCH: Colt CBX Precision Rifle | An NRA Shooting Sports Journal, WATCH: Colt Python Revolver History | An NRA Shooting Sports Journal, Rifleman Q&A: Colt Serial No. GEAR UP FOR A DAY ON THE RANGE. Q: I live in a state where these guns are banned. Colt's Manufacturing Company - firearms, handguns, pistols, rifles, revolvers. Welcome to Custom Shop, Inc. We are proud to offer Colt Authorized Service, Restoration & Refinishing Services equal to Colts legendary Custom Shop. $425.00. Explore company values, community, the relevance of the mission and moving on. You can contact us about support queries for Spain with the following details: Thanks! What models are being recalled? We appreciate your choosing to stock Colt. Furthermore, please be advised your FFL may charge additional fees for their service and Colt is unable to reimburse you for these additional charges. Colt's Manufacturing Company Llc: Customer Service Representative: $32,853: Colt's Manufacturing Company Llc: Deal Auditor: $113,212: Colt's Manufacturing Company . As we have replaced the firearm once and the replacement product does not meet the customer's expectations, we have offered the customer a refund with the return (at our expense) and presentation of his original sales receipt. I asked for a refund due to a defective product. The chart to the right lists all the serial numbers for those models that may potentially be subject to the recall. Contact us to find out more about how we can connect you with Colt services. Visit ColtRepairMSR.com and follow the instructions on the website so we can send you a box and prepaid shipping label to you, free of charge via FedEx. Stay comfortable all day and show off what you believe in. This will be my last attempt for colt to make it right before posting a review on multiple gun forums with the reply I already got. invoices and reports downloaded per month, billing accounts updated online per month, Take control of your services with our self-serve portal, Join thousands of people from companies like IBM, Intel, and General Motors by subscribing to Market Pulse news below (or learn more, 2023 Colt Technology Services Group Limited. . At the dinner, two Colt officials presented Fontane with a .45-caliber Colt revolver. You also have my email address and contact information should you have any issues going forward. It is now still defective, fired(used) and cannot be trusted. Featuring styles for both men and women. 2. Remington Ammunition has given sportsmen in states with straight-wall hunting regulations, particularly those who favor lever-action rifles, a potent, yet soft-shooting, new chambering for the short-range harvesting of deer-size game, hogs and even black bears. Colt will perform work on 1911 pistols that were manufactured by Colt only. You can contact us about support queries for Germany with the following details: Thanks! you should discard it and no longer use it. So l did and the service dept advised me to download the manual. Colt will use your case number on the shipping label to process your return. New posts Search forums. If you have an aging or well-used Colt double-action firearm or Colt firearm part, trust in us here at Custom Shop, Inc. We work hard to surpass your expectations and deliver service and quality you only get at the Custom Shop. A. If allowed by your state, you can ship it to Colt at any FedEx shipping center. You can contact us about support queries for the Netherlands with the following details: Thanks! For US Customers only, outside of the US please contact Walther Germany. Privacy Policy. With regard to the phone issue, we will look into this issue as this is certainly a concern. Reload the page and repeat your search. A. If you wish to have your custom order built on a base model purchased directly from Colt, please contact Colt's customer service (800-962-COLT) for available models and current MSRP. packing material and prepaid shipping label to you, free of charge, via FedEx. Colt is voluntarily initiating a recall to protect the safety of its customers because of the potential for certain MSRs to discharge unintentionally and because of its commitment to the highest standards of quality and customer satisfaction. What is the average salary of a Colt's Manufacturing Company Llc employee per year? With Colt Online the information you need about your Colt services is just a click away. I was bought with 3 other handguns and put in a safe and never shot it until around January 1st 2023. Companies. The recall only covers a portion of MSRs manufactured beginning on March 5, 2021, and. Called customer service and they sent me an RMA # *****to return for repairs. Click here to be taken to our list of support contacts. So what happens now when it invariably breaks again? You can contact us about support queries for China (South) with the following details: Thanks! This will cause increased wear and tear and shorter lifespan than normal. Colt. I today 2-13-2013 I also contacted Colts CEO Dennis V******* and left a message about what's going on. Taking it to the next level is a familiar phrase that seems particularly appropriate after reviewing the feature content in this months issuethe it being the state-of-the-art in several familiar categories within the realm of firearms and accessories. You can contact us about support queries for Indonesia with the following details: Thanks! At the top of your Chrome or Firefox window, near the web address, click the green lock. As a Colt Authorized Service, Restoration & Refinishing Shop, we have seen them all; from Python, Python Hunter, 10 Pointer, Anaconda, Diamondback, King Cobra, Boa, to the earlier Detective Special, Trooper, Official Police and Officers Special. Once back in my possession on the 1st pull, the trigger return spring broke. No response back. I have a handgun Colt competition series 80 9mm that I bought new in 2017 to collect. Colt Custom Gun Shop gunsmiths can help you design unique and personalized competition guns that will elevate your Colt experience and further distinguish your firearm from your competition. Based on our data team's research, Dennis Veilleux is the Colt's Manufacturing's CEO. Copyright 2023 Shop Colt. Search. They are experiencing higher than normal volume in shipping right now but the firearm is still expected to ship either Friday or first thing Monday. See less See more Reply. So it went back and it is at colt now. Cons. Please begin by refreshing the page to see if your location populates the Near field. ServiceSATIN STAINLESS STS TO BRIGHT BSS, ServiceSATIN STAINLESS TO BRIGHT STAINLESS. Can you please clarify this matter? We greatly appreciate the support of all our customers, viewers, and sponsors who make our family-operated business possible. They now refuse to fix the Python and only would like me to return for a refund. Colt Manufacturing recently discovered a potential safety issue with some of its rifles, . Just to find out that my firearm has passed through their quality control with defects, and now I cant even get in contact with them for an ***. Upon the first unloaded trigger pull or "dry fire" (w/ snap caps) the hammer broke into several pieces due to inferior metallurgy/design. A. Am I affected? No, Colt is providing packing material and a free shipping label. 2021, to stop using it immediately and visit ColtRepairMSR.com or call customer service at (800) 971 . Please visit ColtRepairMSR.com to see if your MSR is affected. Toggle navigation. If you have more than ten (10) serial numbers with an affected, hammer, please contact Colts special Customer Service line at. Please have the retailer or gunsmith include a copy of their FFL in the shipping box. Colt, when confronted with my refund request, immediately attempted to make it my fault. Youll first need to, determine if your rifle is affected, then youll enter information to receive free packing material, A. Please provide your serial number and address and email. Career. Colt will perform work on 1911 pistols that were manufactured by Colt only. The serial number of a gun carries information about its background.Let's explore the secret behind Colt serial numbers now! You can contact us about support queries for Denmark with the following details: Thanks! the stated problems. 1. 2-13-2013. Colt is voluntarily initiating a recall to protect the safety of its customers because, under certain conditions, it is possible that some of these MSRs may discharge a second round when the trigger is released when there is a live round in the chamber. As a matter of policy, BBB does not endorse any product, service or business. Please contact Colts special Customer Service line at, , Monday through Friday between the hours of 8:30 am and 4:30 pm EST, so they can, A. Forums. Our teams are available around the clock to give you the support you need, when you need it. I claimed a warranty on a Colt Python with defects and malfunctions on 4/20/23 You can contact us about support queries for Korea with the following details: Thanks! I was given a choice between two other pistols as replacement options. Here are further demographic highlights of the leadership team: We appreciate your choosing to stock Colt. I will upload 2 pictures showing both sides of the gun in the case. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used . In keeping with the companys commitment to the highest standards of quality and customer satisfaction the issue will be corrected by replacing the hammers in affected guns. LE6920-OEM1, LE6920-OEM2, LE6920-R, LE6933-EPR, SP633784, LE6920SOCOM. Do you have any specific questions or is there anything else you would like us to know? Colt manufacturing employees can't go ruining peoples property without being held accountable. You can contact us about support queries for Malaysia with the following details: Thanks! return the lower receiver assembly on an affected MSR. This process is automatic. The burr is noticeable to the point where it will eventually from cycling leave marks in the upper receiver, might even make a long streak on the inside. a handgun manufacturer, We have solutions for your book! Colt promptly retrieved the gun and replaced the trigger. You will be redirected once the validation is complete. Thanks! The recall only covers a portion of MSRs manufactured beginning on March 5, 2021, and includes the following models: AR15A4, CR6700A4, CR6920, CR6920-EPR, CR6920MPS-B, CR6921, CR6921-EPR, CR6933, CR6933-EPR, CR6960, LE6920-EPR, LE6920MPS-B, LE6920-OEM1, LE6920-OEM2, LE6920-R, LE6933-EPR, SP633784, LE6920SOCOM. Build meaningful customer connections and enable your agents to work from anywhere. We've suppli A. Obsessed with delivering industry-leading customer experience, Colt is guided by its dedication to customer innovation, by its values and its responsibility to its customers, partners, people and planet. Please enter your account name or customer number so that we can assist you faster. Federal law allows you to ship the lower receiver assembly directly to Colt for repair, purposes and for Colt to ship it directly back to you. No, Colt discovered this issue during routine quality testing, and we are addressing this issue proactively. Do you have any specific questions or is there anything else you would like us to know? Certain states may require the rifle to be, returned to you through a FFL. Jobs. I would like it to be correctly fixed or replaced. During routine, quality testing, Colt discovered that hammers that do not meet Colts specifications were, installed in certain MSRs that were manufactured beginning on March 5, 2021. Federal law allows you to ship the lower receiver assembly directly to Colt for repair purposes and for Colt to ship it directly back to you. Log in Register. International Association of Better Business Bureaus. The firearm will be shipped back using a two day ***** service. Colt's Manufacturing Company LLC has {1} locations, listed below. Bloomberg the Company & Its Products The Company & its Products Bloomberg Terminal Demo Request Bloomberg Anywhere Remote Login Bloomberg Anywhere Login Bloomberg Customer Support Customer Support The service requires full JavaScript support in order to view this website. I could not be more disappointed. The Colt Custom Shop is currently accepting custom 1911 and SAA orders. I purchased a new Colt King Cobra Target for $1088 tax included around the new year January 2023. I can't believe even though I have provided photos showing that the firearm was clearly damaged at their facility they still Will not fix what they damaged. You can contact us about support queries for Portugal with the following details: Thanks! Have receipt to confirm. No way am I going to pay 250.00 for their gunsmiths mistakes. What should I do? Defects and malfunctions include errors machining marks, light primer strikes, failure to fire, and malfunctioning trigger.
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